Aerospace Customer Support Specialist | Hybrid Role

Preligens; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading aerospace company in the UK is seeking a Customer Support Representative to ensure effective communication with customers and meet their needs. Responsibilities include managing customer accounts and delivering on time responses. Ideal candidates possess excellent English skills and attention to detail, as well as experience in customer service and proficiency in IT tools. The role offers competitive benefits and the chance to work within a dynamic team committed to customer satisfaction.

Benefits

25 days holiday plus bank holidays

Flexitime

Hybrid working options

On-site restaurant

Health cash back scheme

Employee share purchase option

Annual bonus up to 5%

Free parking

Qualifications

• Excellent attention to detail is essential.
• Strong written and spoken English is required.
• Customer service experience is preferred.

Responsibilities

• Act as the communication link between the customer and the business.
• Maintain a portfolio of internal and external customer accounts.
• Ensure customer satisfaction and meet internal sales targets.

Skills

Attention to detail

English language skills

Interpersonal skills

Customer service

IT literacy

Tools

Word

PowerPoint

Outlook

Excel (intermediate)

SAP

Job description

A leading aerospace company in the UK is seeking a Customer Support Representative to ensure effective communication with customers and meet their needs. Responsibilities include managing customer accounts and delivering on time responses. Ideal candidates possess excellent English skills and attention to detail, as well as experience in customer service and proficiency in IT tools. The role offers competitive benefits and the chance to work within a dynamic team committed to customer satisfaction.