Advanced Business Analyst

Invesco; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading asset management firm is seeking an Advanced Business Analyst to enhance the efficiency of their Real Estate Technology team. This role involves managing applications, supporting internal users, and collaborating with external vendors. Ideal candidates will have experience with accounting software, real estate applications, and Agile/Scrum methodologies. The position offers flexible working arrangements and a comprehensive benefits package.

Benefits

Company-provided healthcare

Generous pension provisions

Flexible working options

Income protection

Health and wellness benefits

Qualifications

• Past experience working in an Information Technology environment.
• Proven understanding of business needs and high level of customer trust.
• Document management strategies experience is a plus.

Responsibilities

• Act as liaison to 3rd party providers and manage user licenses.
• Assist Team Leads in planning and execution of changes.
• Participate in sprint planning and retrospective meetings.

Skills

Experience supporting accounting or ERP applications

Real Estate related application experience (Yardi or Argus)

Agile/Scrum Methodology

Knowledge of ServiceNow, JIRA, MS Office Tools

Education

BA or BS or equivalent experience

Tools

ServiceNow

JIRA

MS Office Tools

Job description

Overview

As one of the world's leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!

Benefits

• Company-provided healthcare
• A competitive annual leave allowance
• Flexible working options, including hybrid working arrangements
• Generous pension provisions
• Income protection
• Health and wellness benefits
• Volunteering days
• Enhanced parental leave
• Life insurance

Your Role

The Advanced Business Analyst will be responsible for contributing to the performance and efficiency of the Private Markets Real Estate Technology team by ensuring timely and effective delivery of support to internal Invesco employees and external service providers alike. This role will assist Team Leads in providing systems access and application license management, as well as help with the relation management of 3rd party managed service providers and software vendors. This individual will also provide backup to Project Managers and Scrum Managers in the day-to-day management of project and Agile reporting.

What you will be doing

Application Administration & Support

• Act as a liaison to 3rd party managed services providers and software vendors
• Manage user licenses, security and permissions across portfolio of internal/external facing applications
• Perform general administration tasks that require segregation of duties (i.e. property setup, vendor setup, payment approval configurations, etc.)
• Provide ad hoc user support when appropriate (troubleshoot and resolve application issues)
• Provide mid-level to senior-level end-user support, which may include: providing strategic application assistance, coordinating stakeholder discussions, updating user documentation or conducting training
• Assist with the analysis of customer needs and document requirements for future enhancements or solutions - Capable of suggesting and/or implementing new solutions and enhancements to the applications.

Managing for Daily Improvement (MDI)

• Assist or lead daily stand-ups and support calls to ensure timely resolution of incidents, requests, tasks, etc....
• Help to ensure the escalation of unresolved issues to proper personnel
• Improve transparency to issue status and remove impediments to incident resolution - Provide regular incident reporting based on support calls and issues addressed
• Assist Team Leads in the planning and execution of changes, incidents, production processes, controls and service requests

Project Pipeline and Scrum Management

• Provide support in the preparation of project charters and governance requirements.
• Assist in project pipeline reporting and status reporting
• Assist in the scheduling and facilitation of daily scrum/stand-up meetings.
• Participate in sprint planning and retrospective meetings.
• Assist team members with the creation and tracking of Features, Epics, and User stories
• Ensure all activities are in line with Invesco's Conduct principles.

What you will bring

• Past experience working in an Information Technology environment is required
• Experience supporting accounting or ERP applications is required
• Real Estate related application experience such as Yardi or Argus is required
• Experience in an investment management or real estate organization
• Experience working with Agile/Scrum Methodology is preferred
• Experience in document management strategies is a plus
• Knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
• Proven understanding of and demonstrated experience in using appropriate tools; ServiceNow, JIRA, and all MS Office Tools
• BA or BS or equivalent experience

Disability Confident Scheme

Applicants who opt in to the Disability Confident Scheme and meet the minimum criteria for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting-in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme. The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time.

To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at [e-mail] confirming your wish to opt-in, alongside your contact details and the title of the role you wish to apply for.

Work Arrangements

Full Time / Part Time

Worker Type: Employee

Job Exempt (Yes / No): Yes

Workplace Model: Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other’s growth and development.

If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to [e-mail]. Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments)

We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work.

ESG and Community Commitment

Our commitment to the community and environmental, social and governance investing: We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience.

Recruitment Agencies

Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly.

Regulatory

This position may fall in-scope of one or multiple regimes/directives.