Administrator - Safeguarding & Quality Assurance Service

Northamptonshire Children's Trust; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A children's services organization in the United Kingdom is seeking dynamic and solution-focused candidates for an administrative support role within the Safeguarding & Quality Assurance Service. You will handle confidential information, facilitate meetings, and maintain accurate electronic records, ensuring high standards of practice. The ideal candidate has excellent organizational and communication skills, with flexibility crucial for success. Join our team and make a difference in the lives of children and families.

Benefits

28 days annual leave

Local Government Pension Scheme

Employee Assistance Programme

Learning & Development opportunities

Flexible working arrangements

Qualifications

• Proven experience in providing administrative support.
• Desirable: previous experience of minute taking.
• Excellent flexibility and prioritization skills.

Responsibilities

• Support the Safeguarding & Quality Assurance Service.
• Set up meetings and minute take for conferences.
• Liaise with various stakeholders effectively.

Skills

Organisational skills

Communication skills

Attention to detail

Tools

IT systems

Job description

About The Role

If you are flexible, dynamic, solution-focused and a good communicator with experience in business support for frontline and operational services we have an exciting opportunity for you.

The Safeguarding & Quality Assurance Service (SQAS) within Northamptonshire Childrens Trust plays a central role in protecting children and ensuring high standards of practice across the county's children services.

The service supports Child Protection Chairs, Independent Reviewing Officers and Designated Officers, oversees Child Protection Conferences, and ensures high quality, child centred practice. SQAS is supported by dedicated business support teams who help maintain accurate records, coordinate statutory meetings and keep frontline safeguarding work running smoothly.

You will be based either at One Angel Square, Northampton or at William Knibb Centre, Kettering and will support our Safeguarding & Quality Assurance Service, including Independent Reviewing Officers/Child Protection Chairs and Designated Officers who are based across the county.

We welcome the opportunity to speak to any interested candidates so please feel free to email: and they can agree a mutually agreeable time to contact you.

What will you be doing?

As part of this busy team, you will be party to confidential and sensitive information about children, their families and carers. You will set up the meetings, and or minute take all aspects of Child Protection Conferences/Child in Care Reviews and Joint Evaluation Meetings. This includes preparing and distributing invitation letters, booking meeting venues, and collating reports.

You will provide proactive support to ensure that all electronic records are accurate and up to date in relation to Child Protection Conferences/Children in Care reviews and Local Designated Officer files.

You will be required to liaise with Service Managers, Local Authority Designated Officers, Social Workers, and other internal and external partners.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.

About You

You demonstrate excellent organisational skills, flexibility, and the ability to prioritise and work independently to strict deadlines is essential.

You bring proven experience in providing administrative support, including handling complex meetings.

Previous experience of minute taking is desirable although full training will be provided.

Maintaining excellent accuracy and attention to detail comes naturally to you, particularly with numeracy-based tasks.

Youre confident using IT systems and navigate digital tools with ease.

Communicating clearly and professionally is one of your strengths, both in writing and in person, and you can turn meeting notes into well-structured documents.

You relate well to others, engaging with a wide range of people in a warm, calm and professional manner.

When applying please ensure your supporting statement covers how you fulfil the essential criteria set out in the person specification within the attached job description as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education.

About Us

At Northamptonshire Childrens Trust, children, young people and families are at the heart of all we do in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils.

Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be.

We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.

At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.

Join our dedicated team and be a part of an organisation where your work makes a real difference.

Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development and career development opportunities
• Subsidised town centre car parking scheme