Administrator. Manor Park Care Home

Sandstone Care Group; Old Malton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A care provider in Old Malton is seeking a proactive Administrator for its Manor Park Care Home. The role involves managing enquiries, updating records, and supporting residents. Ideal candidates should have strong administrative skills, payroll processing knowledge, and a passion for customer service. This full-time position offers benefits like free meals and wellness programs.

Benefits

Free uniform

Discounts on the high street

Flexible pay options

Free wellness programme

Employee recognition scheme

In-house training

Qualifications

• Experience in a generalist administrative role.
• Ability to communicate confidently in writing and over the phone.
• Comfortable using various systems to input and manage data.

Responsibilities

• Ensure resident and staff records are regularly updated.
• Provide support to residents and families, both in person and on the phone.
• Coordinate recruitment and onboarding of new staff.

Skills

Strong administrative skills

Proficiency in payroll processing

Customer service experience

Detail-oriented

Organisational skills

Ability to multi-task

Job description

Overview

Administrator. Manor Park Care Home
Salary: £13.51 per hour
Hours: Full-Time, 37.5 hours per week
Shift Pattern: Monday to Friday, 9am-5pm

We are seeking a proactive and professional Administrator at our brand-new Manor Park Care Home. Based on-site in the picturesque town of Malton, you will be responsible for handling enquiries, coordinating visits, and ensuring a welcoming and informative experience for all visitors. This role is ideal for someone with strong administrative experience who is confident, organised, and passionate about delivering excellent customer service.

Responsibilities

• Ensure resident and staff records are regularly updated.
• Provide support to residents and families, both in person and on the phone.
• Process weekly staff hours and monthly payroll.
• Liaise with regulatory bodies to ensure compliance.
• Maintain accurate room allocation and availability.
• Ensure HR files are up to date, including Right to Work, contracts, and DBS checks.
• Coordinate the recruitment and onboarding of new staff.
• Assist the Home Manager with daily administrative tasks and requests.

Benefits

• Free uniform. Free Meals*.
• Free DBS.
• Discounts on the high street* (retailers such as Asda, Costa and Argos).
• Refer-a-Friend – £250 bonus.
• Flexible pay* – choose when you are paid, with money management tips.
• Free wellbeing programme – supporting physical and mental health.
• Employee recognition scheme – rewards for great work.
• Pension scheme – helping you plan for retirement.
• In-house training – ongoing, tailored to you.
• Career opportunities – play a key role and make your mark.
• *Overtime is paid for working over full-time hours. Free meals are provided if working over an 8-hour shift and are subject to terms and conditions. Discounts are accessed via the Reward Me app. Flexible pay via STREAM.

What We’re Looking For

• Strong administrative skills and experience in a generalist administrative role.
• Proficiency in payroll processing and HR processes, with a good understanding of customer service.
• Highly organised, detail-oriented, and able to confidently communicate both in writing and over the phone.
• Ability to multi-task in a fast-paced environment and work independently.
• Comfortable using various systems to input and manage data.

Equal Opportunity

Sandstone Care Group is an Equal Opportunity Employer: We welcome and encourage applications from all backgrounds. We aim for diversity within each service, as we think it is important that the Social Care Workforce represents the people it serves. We welcome applications from people from diverse backgrounds including disabled candidates, Black, Asian and Minority Ethnic (BAME) candidates, LGBTQ+ as well as non-binary candidates, and those with experience of mental health.