Administrator | Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A health service organization in Manchester is seeking an efficient Administrator to provide support within the Psychotherapy Service. The role involves a variety of administrative tasks including managing care plans, handling communications, and supporting reception duties. Candidates must be organized and courteous, ensuring a high standard of service delivery. This position offers the opportunity to contribute to mental health care in a vibrant community, with an application deadline of 28 Sep 2025.

Responsibilities

• Carry out all administrative tasks in relation to the administration role.
• Provide admin support to the clinical team regarding care plans.
• Managing incoming and outgoing mail.
• Co-ordinating information dissemination within the team.
• Produce minutes from team meetings.
• Support reception duties, managing appointments.

Job description

Overview

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Role purpose

To provide an efficient and effective administrative service with the Psychotherapy Service.

Responsibilities

• Carry out all administrative tasks in relation to the administration role, answering telephone calls to patients, relatives and various clinical staff and professionals to provide an efficient mental health service.
• Carry out a variety of administrative tasks as directed by Senior Administrator / Community Administration Manager.
• Provide admin support to the clinical team in relation to care plans and clinical correspondence.
• Dealing with all incoming and outgoing mail, processing, distributing and responding within limits.
• Co-ordinate and facilitate the dissemination of information to and from the team.
• Dealing efficiently, precisely and courteously with telephone callers.
• Producing minutes from daily zoning meetings, MDT or any other team meeting as required.
• To provide support for reception to meet/greet clients and use the computerised patient record system to manage appointments.

About the employing trust

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Location and culture

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Additional notes

Provide admin support to the clinical team in relation to care plans and clinical correspondence. Dealing with all incoming and outgoing mail, processing, distributing and responding within limits. Co-ordinate and facilitate the dissemination of information to and from the team. Dealing efficiently, precisely and courteously with telephone callers. Producing minutes from daily zoning meetings, MDT or any other team meeting as required. To provide support for reception to meet/greet clients and use the computerised patient record system to manage appointments.

This advert closes on Sunday 28 Sep 2025