Administrator & Data Analyst

Industrious Recruitment; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency in the United Kingdom is seeking a highly organised Administrator & Data Analyst to support business operations. The role involves management of administrative tasks, data analysis, and customer service. Candidates should possess excellent Excel skills and a professional manner. This position offers a clear pathway to develop into a Specialist Manager role, providing ongoing training and support for career advancement.

Qualifications

• Strong administration experience in a busy office environment.
• Excellent Excel skills (formulas, pivot tables, VLOOKUP/XLOOKUP, charts).
• Confident creating high-quality PowerPoint presentations.
• Strong customer service skills with a professional manner.
• High attention to detail and strong organisational skills.

Responsibilities

• Manage daily administrative tasks including email handling, filing, document preparation and scheduling.
• Process customer orders, update internal systems, and maintain accurate records.
• Support management with general office tasks and ad hoc projects.
• Collect, clean and organise data from various sources.
• Be a key point of contact for customer enquiries via phone and email.

Skills

Strong administration experience in a busy office environment

Excellent Excel skills (formulas, pivot tables, VLOOKUP/XLOOKUP, charts)

Confident creating high-quality PowerPoint presentations

Strong customer service skills with a professional manner

High attention to detail and strong organisational skills

Ability to manage multiple tasks and deadlines

Tools

Excel

PowerPoint

CRM or order-processing systems

Job description

We are looking for a highly organised, detail-focused Administrator & Data Analyst to support our daily business operations. This role combines administrative duties with data management, customer service, and strong use of Excel and PowerPoint.

This position includes a clear progression pathway, with the opportunity to develop and grow into a Specialist Manager role, working closely alongside the current Manager as you advance.

Key Responsibilities

Administration

Manage daily administrative tasks including email handling, filing, document preparation and scheduling.

Process customer orders, update internal systems, and maintain accurate records.

Support management with general office tasks and ad hoc projects.

Liasing with internal and external stakeholders.

Data Analysis & Reporting

Collect, clean and organise data from various sources.

Create and maintain spreadsheets, trackers and reports using Excel (formulas, pivot tables, charts, etc.).

Customer Service

Be a key point of contact for customer enquiries via phone and email.

Provide friendly, clear and efficient communication to support a positive customer experience.

Resolve issues and elevate complex queries when needed.

Build and maintain strong customer relationships.

Analyse data trends and highlight insights to support decision‑making.

Prepare professional PowerPoint presentations and reports for internal and external use.

Skills & Experience

Strong administration experience in a busy office environment.

Excellent Excel skills (formulas, pivot tables, VLOOKUP/XLOOKUP, charts).

Confident creating high‑quality PowerPoint presentations.

Strong customer service skills with a professional manner.

High attention to detail and strong organisational skills.

Ability to manage multiple tasks and deadlines.

Good written and verbal communication abilities.

Able to work independently and as part of a team.

Desirable

Experience with CRM or order‑processing systems.

Knowledge of data visualisation tools (Power BI or similar).

Previous data analysis or reporting experience.

Personal Attributes

Proactive and self‑motivated.

Logical problem‑solver.

Progression Path

Opportunity to work closely with the Manager on operational and analytical projects.

Clear route to develop into a Specialist Manager role, based on performance and skill development.

Ongoing training and support provided to help you progress within the team.

Calm under pressure, reliable and trustworthy, confident and friendly communicator.