Administrator Customer Support

CW Recruitment; Wilmslow; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local recruitment agency is seeking a Customer Service Admin for a temporary position in Wilmslow. The role involves answering inbound calls, liaising with clients, and recording information accurately. Successful candidates will have confident communication skills, prior customer service experience, and a good understanding of MS Office. Immediate interviews and start available for this office-based role offering £12.21 per hour, with potential for extension beyond 3 months.

Qualifications

• Experience gained via the telephone, reception, or call centre.
• Ability to deliver great customer service at all times.

Responsibilities

• Answer inbound calls and transfer queries to the relevant team member.
• Record information accurately in the in-house systems.

Skills

Confident communication skills

Experience in customer service

Good working knowledge of MS Office

Excellent telephone manner

Job description

to apply email cv - [e-mail]

Customer service ADMIN - TEMPORARY based in Handforth SK9 - immediate interview & start (£12.21 per hour rising in April) x 2 - 3 months very likely to be longer.

OFFICE BASED – 9am -5.30pm or 9am – 5pm

This is a CUSTOMER support role in a busy office, acting as contact for email & calls from clients.

You will have confident communication skills and experience gained via the telephone, reception or call centre and will enjoy client liaison.

The role is to answer inbound calls, transferring the query to the relevant team member or accurately recording the information on our in-house systems.

A good working knowledge of MS office, together with an excellent telephone manner to deliver great customer service at all times.

This is a lively Marketing office working as a support to the team.