Administrator Care

John Whitgift Foundation; Croydon; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local charity in Croydon is seeking a highly organized Administrator to join their team at Whitgift House. This role involves supporting the administrative function including admissions, HR tasks, and being a point of contact for residents and families. Candidates should have experience in a similar regulated environment, strong communication skills, and be proficient in Microsoft Office. The position offers a salary range of £30,001 - £35,000 annually and the opportunity to contribute to improving care services.

Qualifications

• Experience in an administrative role within a health or social care environment.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and manage workloads efficiently.
• Confident use of Microsoft Office tools.
• Understanding of data protection and confidentiality.

Responsibilities

• Support the administration function within the home.
• Facilitate admissions and HR administration for the Home Manager.
• Be a point of contact for residents, families, and external agencies.
• Introduce new technology and processes to improve customer experience.

Skills

Verbal communication

Written communication

Microsoft Office

Data protection (GDPR)

Task prioritization

Job description

We are seeking a highly organized Administrator to join our dedicated team at Whitgift House part of the John Whitgift Foundation.

About the role

The successful candidate will be responsible for supporting the administration function within the home with primary responsibility for supporting admissions and completing HR administrative absence the of the Home Manager the Administrator will be a point of contact for residents / families and the Head of Finance and Operations.

This vital role is at the heart of our homes daily operations ensuring the smooth and efficient running of the administrative function that supports the requirements of the Foundation our care services our residents staff and external stakeholders while meeting all legislative requirements and accepted standards of best practice.

The Administrator will support the Home Manager with projects including the introduction of new technology and processes to enhance the customer experience and support more effective and efficient ways of working.

About you

• Experience in an administrative role ideally within a health social care or similar regulated environment.
• Excellent verbal and written communication skills with the ability to interact professionally with residents families staff and external agencies.
• Ability to prioritise tasks manage workloads efficiently and meet deadlines.
• Confident use of Microsoft Office (Word Excel Outlook)
• High level of accuracy to maintain compliance with CQC and company standards.
• Understanding of data protection GDPR and the importance of maintaining confidentiality.

The Company

Our three Homes: The Whitgift Almshouses Whitgift House and Wilhelmina House are happy thriving and secure communities where staff are on hand 24 hours a day to provide the highest standards of care. Within Whitgift Care we like to call ourselves a family where our core values of respect dignity and privacy are our priority.

We are proud to be part of the John Whitgift Foundation a local charity in Croydon whose mission is to provide education for the young and care for the elderly since its establishment by our Founder Archbishop John Whitgift in 1596.

John Whitgift Foundation is committed to safeguarding and protecting the welfare of young and elderly people and expects all staff and volunteers to share this commitment. All applicants will be required to comply with all safeguarding procedures including an Enhanced DBS check.

Staff Training

All our staff take part in a structured training programme which is tailored to each individual and is geared to help them to offer the high standards of care that are expected in a Whitgift Care home.

Our internal training is run by our dedicated Training Coordinator who ensures that our staff are trained in mandatory subjects. These include:

• Food hygiene
• Medicine administration
• Gallery

Key Skills

• Senior Care
• Nursing Home Experience
• Hospital Experience
• Acute Care
• Basic Math
• Computer Skills
• Caregiving
• Vital Signs Experience
• Medical Terminology
• Rota Management
• Mentoring
• Leadership Skill

Yearly Salary Salary : 30001 - 35000