Administrator Advice Support- SIPP and FP

Rathbones; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading wealth management firm based in Leeds seeks an Administrator for the Advice Support team in managing Self Invested Personal Pensions. The role involves providing vital administrative support, ensuring accurate client data, and collaborating closely with financial planners. Candidates must demonstrate attention to detail and have some experience in a financial office environment. The position offers a hybrid working model, competitive remuneration, and a range of employee benefits.

Benefits

Company pension

Private medical insurance

Life assurance

Income protection

Discretionary bonus

Flexible holidays

Family-friendly policies

Study support

Volunteering days

Gym discounts

Qualifications

• Experience in an office environment within the financial industry.
• Must be proactive and able to work with managers.
• Accuracy and attention to detail are essential.

Responsibilities

• Provide administrative support to the Financial Planning team.
• Ensure client data is accurate and up to date.
• Process client letters of authority and management of data.

Skills

Attention to detail

Excellent telephone manner

Basic Excel knowledge

Communication skills

Numeracy skills

Job description

At Rathbones we help people invest their money well so they can live well. That means more than financial returns it's about helping people feel confident in their decisions and supported in their future. We don't just manage money we guide people through life's big moments helping them stay on track and focus on what matters most.

We're proud to be one of the UK's leading wealth managers with over £109bn* in assets under management and 20 offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel and we're growing.

As of June 2025

Role Title: Administrator- Advice Support- Self Invested Personal Pensions (SIPP) and Financial Planning (FP)

Division: Group Operations

Location: Leeds

Contract: Permanent

Working pattern: Hybrid

About the Role

In this role you will provide administrative support to the whole Financial Planning team to ensure a commercial high-quality low-risk client service can be delivered. You will ensure client data is accurate and up to date to support the client service marketing strategy and BI requirements of the business.

What you'll be responsible for

• Ensuring client records are accurate and up to date and where necessary, data cleansing of systems. This may also include regular monitoring.
• Contributing to the testing of IT system processes.
• Processing client letters of authority to providers, reviewing plan information and obtaining any missing information in a timely manner.
• Updating Financial Planners, Financial Planning Assistants and Client Service Executives on progress of data collection.
• Inputting, attaching and maintaining client information on Adviser Office and Rathbones Financial Planning systems as required, ensuring BI can be obtained as needed.
• Following department processes and procedures, ensuring information is up-to-date and accurate.
• Operating the processes for receipt of adviser charges/commissions to ensure correct and timely client charging and efficient income for the company, and correct financial reporting collection.
• Contributing to the collating/updating of agency agreements with providers, and setting up new users on third‑party platforms.
• Completing projects on an ad‑hoc basis for Rathbones Financial Planning.

About you

If you meet some of these criteria and are excited about the role we encourage you to apply:

• A high standard of accuracy and attention to detail.
• Methodical and conscientious approach to work following procedures in line with internal processes and regulatory requirements.
• Must be able to use your own initiative and work closely with managers in a proactive manner.
• Excellent telephone manner.
• Some experience in an office environment within the financial industry.
• Basic Excel knowledge.
• Excellent numeracy skills and communication skills.
• Ability to learn and embrace new technology.

Our offer to you

We want everyone at Rathbones to fulfil their potential in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package which we review regularly and benefits include:

• A company pension – 9% non‑contributory or 10% if you contribute 5%.
• Private medical insurance—individual on joining, family after 1 year service.
• Life assurance—8 × salary.
• Income protection—75 % salary.
• Company share scheme.
• Discretionary bonus.
• Flexible holidays, purchase up to 5 additional days.
• Green Car scheme.
• Family‑friendly policies, enhanced family leave for parents & carers.
• Study support—study days and funding for courses and qualifications.
• Season travel ticket loans.
• Volunteering days.
• Gym discounts.
• Other voluntary benefits you can choose to suit you.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector to achieve this we are working hard to build a diverse equal and inclusive workplace that motivates develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones we provide meaningful work opportunities and a voice to all.

We are committed to building a team that is made up of diverse skills experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit retain and develop people with disabilities. Find out more about the Government Scheme online.

If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability neurodiversity or other protected characteristic just let us know by emailing us at

Mission

We believe in playing the long game. That means building consistent results earning trust and doing the right thing for our clients our colleagues and the communities we're part of.

Our values shape how we work

• We aim high
• We get it done
• We show we care
• We do the right thing

These aren't just words on a wall. They guide how we treat each other how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.

Required Experience

Unclear Seniority

Key Skills

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Employment Type: Full Time

Experience: years

Vacancy: 1