Administrator

Personnel Link Employment Group Ltd; Roydon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency based in the United Kingdom is looking for a reliable Administrator in Roydon. You will be responsible for scheduling engineers, maintaining accurate records, and supporting the office team. Ideal candidates have strong communication skills, attention to detail, and a solid understanding of Excel. This role offers a pay rate of £12.50 per hour with a Monday to Friday work schedule and the possibility of immediate start.

Qualifications

• Strong communication skills and a confident phone manner.
• Excellent attention to detail.
• Logical thinker with good problem-solving ability.
• Able to use initiative and work independently.
• Quick learner, able to multitask under pressure.
• Team-focused attitude.
• Solid working knowledge of Excel.
• Reliable and consistent work ethic.

Responsibilities

• Schedule and coordinate engineers and plumbers.
• Accurately enter and update data in the internal database.
• Validate engineer submissions and cross-check completed work.
• Identify and correct data discrepancies.
• Compile and maintain clear and accurate Excel spreadsheets.
• Communicate with Thames Water and engineers to resolve queries.
• Handle general administrative duties as required.

Skills

Strong communication skills

Excellent attention to detail

Logical thinking

Problem-solving ability

Team-focused attitude

Solid working knowledge of Excel

Reliable work ethic

Job description

Job Role

Administrator

Location

Roydon

Salary / Hourly Rate / Benefits

£12.50 per hour

Shift Pattern / Hours

• Mon - Fri, 8am - 5pm (1-hour lunch)
• Paid Saturday shift (8am - 10am) every 6 weeks
• 1 in 6 weeks rota plumbing admin late shift (10am - 7pm)

About the Role

We are looking for a reliable and energetic Administrator to join a relaxed but hardworking office team based in Roydon. This role is ideal for someone with experience in scheduling, administration, coordination or customer service roles such as Service Coordinator, Planner, Administrator or Office Assistant.

You’ll be responsible for scheduling engineers, validating engineer submissions and maintaining accurate records that feed directly into Thames Water’s billing system—so attention to detail and a logical mindset are essential. Full training will be provided on your workstream, along with cross-training for wider team support.

Immediate start available.

What You’ll Do

• Schedule and coordinate engineers and plumbers
• Accurately enter and update data in the internal database
• Validate engineer submissions and cross-check completed work
• Identify and correct data discrepancies
• Compile and maintain clear and accurate Excel spreadsheets
• Communicate with Thames Water and engineers to resolve queries
• Handle general administrative duties as required

What We’re Looking For

• Strong communication skills and a confident phone manner
• Excellent attention to detail
• Logical thinker with good problem-solving ability
• Able to use initiative and work independently
• Quick learner, able to multitask under pressure
• Team-focused attitude
• Solid working knowledge of Excel
• Reliable and consistent work ethic

Who Might Suit This R eoll

This role suits someone who enjoys structured admin work, thrives in a busy office, and is confident managing their own workload. People from backgrounds in scheduling, planning, coordination, call centre admin, engineering admin, service delivery or customer service often do well here