Administrator

Lincolnshire Partnership NHS Foundation Trust (LPFT NHS); Louth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare service provider in Louth is seeking an experienced Administrative Assistant to join the Talking Therapies Team. The role involves undertaking reception and routine administrative duties while providing a professional service to visitors. Applicants should possess strong communication, organizational, and IT skills, alongside an exemplary telephone manner. This is an opportunity to work in a supportive environment that values its staff and offers career development opportunities.

Benefits

Flexible working options

Training and promotion opportunities

Supportive work environment

Qualifications

• Candidates must have excellent communication, organizational, and IT skills.
• An exemplary telephone manner is required.
• The ability to work independently at times is essential.

Responsibilities

• Undertake reception and routine administration duties.
• Provide a professional reception service for all visitors.
• Support the provision of a flexible service.
• Ensure compliance with appropriate legislation and LPFT policies.

Skills

Excellent communication skills

Organizational skills

IT skills

Telephone manner

Initiative

Job description

Job Overview

This is an exciting opportunity to join an established Talking Therapies service as an Administrative Assistant for the Louth Talking Therapies Team. We are looking for an organized, flexible, efficient team player to join our busy, supportive service.

The successful applicant will be based at Windsor House supporting service delivery.

Duties include reception cover, booking patient appointments, inputting data and other general office tasks. The service will provide regular supervision and training to support this.

You will require excellent communication, organisational and IT skills as well as an exemplary telephone manner and the initiative to work independently at times.

Lincolnshire Talking Therapies is a successful Talking Therapies for anxiety and depression service that provides a stepped care model for the treatment of people with mild to moderate common mental health problems e.g., anxiety and depression in line with NICE guidelines.

Responsibilities

To undertake reception and routine administration duties in support of clinical and non-clinical activity, ensuring a professional and efficient reception service is provided for all visitors including service users, carers, contractors, external and internal stakeholders, along with site colleagues and teams.

To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers.

Support the provision of a flexible service.

Duties provided within defined time standards.

Compliance with appropriate legislation and LPFT policies.

Feedback from colleagues and other stakeholders.

Compliance with CQC standards.

Accurate and appropriate information is recorded appropriately using the Trust’s information systems.

Productivity targets are met.

About the Trust

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well‑led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life.

Contact

Visit beinlincolnshire.com to find out more.

For further details / informal visits contact: Name: Chris Daubney Job title: Clinical Team Manager Email address: [e-mail] Telephone number: 01507 607383