Administrative Officer

Career Choices Dewis Gyrfa Ltd; Treharris; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public sector organization in Treharris is looking for an Admin Officer on a temporary basis to support Merthyr Law Courts. The role involves preparing court papers, managing schedules, and providing clerical support. Candidates should have strong customer service skills and experience in administration. The position offers a pay range of £12.36 to £13.25 per hour with full-time hours on-site only.

Qualifications

• Experience in a customer-focused administrative role is required.
• Proficiency in IT and Microsoft Office is essential.
• Excellent organizational and communication skills are necessary.

Responsibilities

• Prepare papers and files for court and meetings.
• Perform general photocopying and filing tasks.
• Create and update records on the in-house computer system.
• Assist court users and manage scheduling and documentation.
• Support team information board meetings and problem solve as needed.

Skills

Strong customer focus and service skills

Experience in administrative roles

Proficient with IT and Microsoft software packages

Excellent communication skills

Organisational skills

Job description

£12.36 to £13.25 per hour, Increase to £13.25 after 12 weeks

Contract Type: Temporary

Hours: Full time

Disability Confident: No

Closing Date: 26/12/2025

About this job

Admin Officer

Merthyr Law Courts Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Merthyr Law Courts.

Please see the below details of the position and apply direct if you feel this position is of interest and suited to you.

Full time position (37 hours) Monday

Friday Pay - £12.36 for the first 12 weeks and increasing to £13.25 thereafter Temporary

currently running until 31/03/2026 (possibility of further extensions will be confirmed 1 month before) ON SITE ONLY Start date: As soon as possible, delays as DBS clearance required.

Key responsibilities

• Preparing papers and/or digital files for court, tribunals, hearings and meetings.
• General photocopying and filing.
• Creating and updating records on in-house computer system and data input.
• Post opening and dispatch.
• Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
• Preparing meeting agenda, joining instructions, handouts etc. Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
• Operations clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date.
• Assisting court users, supporting listing and rota management, checking files.
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
• Handling counter (face to face), written and telephone enquiries.
• To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
• To work as a team to problem solve, to assess the impact of new SOPs, to contribute to small projects.
• To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles.
• Processing casework including standard documentation and information, court orders, claims, fines and fees, resulting courts accurately, interpreting accurately the information needed on a court file. To work to workload targets in terms of throughput and accuracy.
• Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
• Ensuring compliance and administration documentation meet quality standards.
• Role holders may have to cross check and validate work completed by colleagues.
• Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports etc.
• Work may require interpretation of source materials, preparation of bundles, chasing.
• Role holders will need to modify and adjust information and make decisions to allow work to be completed.
• Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed. Undertaking calculations. Produce basic statistical analysis reports and where needed, process financial information.
• Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.
• Spending limited sums of money on behalf of an office or unit.
• Calculating the anticipated numbers of jurors to be called and managing the numbers to be as efficient as possible.
• Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and organisations. Communicating effectively and working with all court staff, judiciary and internal and external stakeholders.
• To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers.

Essential Skills & Criteria

• Strong customer focus and service skills
• Experience of working in an administrative role in a customer focused environment
• Proficient with IT and Microsoft software packages
• Excellent communication and organisational skills
• Customer service and administrative skills
• May need flexibility to work on an ad hoc basis at other local HMCTS offices.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.

Here you will find a link to register your interest and state the role that you are interested in.

We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).