Administration/Scheduling Assistant

Specsavers; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider is seeking an Administration / Scheduling Assistant in Bradford. The role involves planning and scheduling Audiology and Domiciliary services while ensuring excellent customer care. Candidates should be adept at multitasking and communication, with administration skills being crucial. This is a full-time position requiring 40 hours per week with a competitive hourly rate and various benefits offered including a birthday day off.

Benefits

Birthday day off

Access to major retail discounts

Free access to HeadSpace

Qualifications

• Ability to work well in a team and under pressure.
• Customer-driven focus to deliver great service standards.
• Confident in using computers and phones.

Responsibilities

• Plan and schedule Audiology and Domiciliary services.
• Handle varied patient inquiries effectively.
• Complete multiple tasks throughout the day.

Skills

Excellent customer care skills

Strong administration skills

Ability to multitask

Positive communication

Teamwork

Job description

Administration / Scheduling Assistant

In this role you will be responsible for the planning and scheduling of Audiology and Domiciliary services that we provide across the region. You must have excellent customer care skills partnered with positive communication as you will be dealing with a very varied patient base. In addition to this, you have to be able to multi- task as you will need to be able to complete different tasks throughout the day and be able to work at pace. One minute you are on a call and the next you are having to contact the field based team with an update on a patient.

This is a varied, fast paced role where customers come first and strong administration skills are key as well as being confident using a computer and phone.

If you can answer yes to the following questions, then we welcome your application for this position:

• You have the ability to work well in a team
• You can deliver on an assigned task
• You work well within a busy working environment
• You can say you are customer-driven and focused to deliver great service standards

Hours: Full Time, 40 hours per week, Monday - Saturday (5 days per week), between 8am and 6pm

Salary: £12.41 per hour

Benefits: Birthday day off, access to major retail discounts via our Specsavers Perks platform, free access to HeadSpace