Administration Assistants

Apex Housing Association; Londonderry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A housing organization located in Londonderry is seeking an individual to provide efficient administrative support to tenants and officers. The successful candidate must hold 6 GCSEs including Maths and English or a QCF Level 2 in Business Administration, along with relevant experience. Responsibilities will include operating the information system and handling enquiries professionally. This is an opportunity for those interested in contributing to community housing services.

Qualifications

• 6 or more GCSEs including Maths and English or equivalent.
• One year experience in an administrative/clerical role.
• QCF Level 2 or three years experience in administration support.

Responsibilities

• Operation of the department’s computerised information system.
• Answering telephone and face to face enquiries.
• Ensuring responsibilities are executed effectively.

Skills

GCSEs including Maths and English

Experience in administration support

QCF Level 2 in Business Administration

Education

6 GCSEs (Grades A-C)

QCF Level 2 in Business Administration or equivalent

Job description

To provide an efficient and effective service to tenants, residents and officers of the Association in accordance with the Association’s policies and procedures. To ensure that all responsibilities are carried out in a timely and effective manner and that confidentiality is maintained at all times.

Responsibilities

• Operation of the department’s computerised information system.
• Answering telephone and face to face enquiries appropriately & professionally.
• To ensure that all responsibilities are carried out in a timely and effective manner and that confidentiality is maintained at all times

Skills and Qualifications

• 6 GCSEs (Grades A-C) including GCSE Maths and English (Grade A-C) or equivalent or higher educational standard and one years experience providing administration support in an administrative/clerical role
• Or QCF (Previously NVQ) Level 2 in Business Administration or equivalent or higher educational standard and one years experience providing administration support in an administrative/clerical role
• Or three years experience providing administration support in an administrative/clerical role

Further Information

Apex Housing is an Equal Opportunities Employer and due to under representation in some areas of our workforce we especially welcome applicants from the Protestant Cmmunity.o

Area: Republic of Ireland
Closing date: 07 Dec 2025