Administration and Orthotics Officer

University Hospitals of Morecambe Bay NHS Trust; Kendal; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare institution in Kendal is seeking an experienced Administrator and Orthotics Officer. The role involves managing clinic appointments, providing administrative support, and handling Orthotics orders. Candidates should have office experience and proficiency in Microsoft Office. This position offers competitive pay of £24,937 to £26,598, with both full-time and part-time hours available.

Qualifications

• Experience working in an office environment.
• Knowledge of Microsoft Office packages including Word and Excel.
• Experience in clerical and admin duties within health or social care settings.

Responsibilities

• Provide administrative support to the Therapy Services.
• Manage clinic appointments for the Orthotic service.
• Order and issue Orthotics as needed.

Skills

Good communication skills

Ability to work independently

Ability to work as part of a team

Proficient in Microsoft Office

Education

GCSE level at grade C and above

Typing word processing at RSA level 3

Job description

Go back University Hospitals of Morecambe Bay NHS Trust

Administration and Orthotics Officer

The closing date is 05 October 2025

We are delighted to offer an exciting opportunity for an experienced and enthusiastic person to join our Therapies Team at Westmorland General Hospital as an Administrator and Orthotics Officer.

Full time and part time hours available.

Main duties of the job

Provision of the orthotics service including: day to day ordering and issuing of Orthotics, replacement /maintenance as necessary.

To be responsible for the management of clinic appointments, both initial and review, for the Orthotic service.

To communicate with the Orthotist regarding waiting list management.

To provide administrative support to the Therapy Services as required

About us

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education and Qualifications

• Basic numeracy and literacy (e.g. GCSE level at grade C and above)
• Willingness to learn procedures, techniques and demonstration of equipment relevant to Orthotics
• Typing word processing at RSA level 3 of above

Experience

• Experience working in an office
• Experience / Knowledge of Microsoft Office packages including Word, Excel
• Previous work experience in clerical and admin duties within health / social care settings.
• Experience of work with the general public

Skills, Ability and Knowledge

• Ability to manipulate information electronically e.g. computer programmes, databases.
• Ability to work independently to organise and complete / delegate admin tasks
• Ability to work as part of a team/s
• Good communication skills, both written and verbal
• Understanding of professional conduct and confidentiality
• Ability to communicate with patients with impaired communication abilities

Personal Qualities

• Ability to travel between sites and to community locations.
• Ability to meet the physical requirements of the job
• Ability to comply with the Trust's policies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Morecambe Bay NHS Trust

£24,937 to £26,598 a year per annum pro rata