Administration and Office Assistant

Sedgwick; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm seeks an Administration and Office Assistant in Glasgow. This hybrid role supports Environmental Consultants and Forensic Investigators with essential administrative tasks. Candidates should bring strong organisation and IT skills, especially in Word and Excel. This position offers a competitive salary and emphasizes professional development and a supportive team environment.

Benefits

Competitive salary

Self Invested Personal Pension Scheme (SIPP)

25 days holiday plus bank holidays

Flexible working options

Private healthcare plan

Life assurance

Group Income Protection

Employee assistance programme

Discounts on various products

Qualifications

• Previous experience working in a customer service or office environment.
• Excellent interpersonal and verbal communication abilities.
• Strong organisational skills with attention to detail.
• Confident using Microsoft Word and Excel.
• Able to work independently with minimal supervision.
• Comfortable handling front-of-house responsibilities.
• Willingness to manage deliveries and collections.
• Willingness to support remote colleagues with administrative tasks.
• Bi-lingual or multi-lingual abilities are a plus.

Responsibilities

• Maintain a well-organised and professional environment.
• Manage exhibit storage and coordinate collections.
• Handle reception duties and customer inquiries.
• Support invoicing and purchase order processes.

Skills

Office experience

Communication skills

Organisational ability

IT proficiency

Self-motivation

Reception duties

Logistics coordination

Team support

Language skills

Tools

Microsoft Word

Microsoft Excel

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Administration and Office Assistant Job Location: Glasgow Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications Join our Environmental and Forensic Investigation team as an Administration and Office Assistant, supporting vital operations in a hybrid Glasgow-based role.

We have a fantastic opportunity to join our specialist Environmental and Forensic Investigation team as an Administration and Office Assistant, based in our Glasgow laboratory on Brand Street. This hybrid role offers a unique chance to support a team of Environmental Consultants and Forensic Investigators, providing essential administrative and office-based support across the UK function.

You’ll be at the heart of our operations, helping to maintain a well-organised and professional environment. From managing exhibit storage and coordinating collections and deliveries, to handling reception duties and supporting invoicing and purchase order processes, your role will be varied and impactful. You’ll also act as a key communication point for both colleagues and customers, ensuring smooth day-to-day operations.

We’re looking for someone who brings energy, organisation, and a proactive mindset. Ideally, you’ll have experience in an office or customer service environment, with strong IT skills—particularly in Word and Excel—and the confidence to work independently when needed. While knowledge of insurance claims is a bonus, full training will be provided.

This is a great opportunity to join a collaborative and supportive team, where your contribution will be valued and your development encouraged. If you’re looking for a role that combines structure, variety, and purpose, we’d love to hear from you.

The skills you will have when you apply:

• Office experience: Previous experience working in a customer service or office environment.
• Communication skills: Excellent interpersonal and verbal communication abilities, with a professional and friendly manner.
• Organisational ability: Strong organisational skills with the ability to manage multiple tasks and maintain attention to detail.
• IT proficiency: Confident using Microsoft Word and Excel, with the ability to learn new systems quickly.
• Self-motivation: Able to work independently and manage tasks with minimal supervision, including occasional lone working.
• Reception duties: Comfortable handling front-of-house responsibilities and acting as a key point of contact for visitors and callers.
• Logistics coordination: Experience or willingness to manage deliveries, collections, and maintain accurate records of physical items.
• Team support: Willingness to support remote colleagues with administrative tasks such as invoicing and purchase orders.
• Language skills: Bi-lingual or multi-lingual abilities are a plus in our global business environment.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Group Income Protection

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Employee assistance programme for employee wellbeing
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

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Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.