Admin Officer

Brook Street; Port Glasgow; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency in Port Glasgow is seeking a Pre-Assessor to aid in the security clearance application process. The successful candidate will ensure confidentiality and quality service as part of a dedicated team. Strong attention to detail, excellent communication skills, and IT proficiency are essential. This is a temporary role with a pay rate of £12.36 per hour and a 60% hybrid work model.

Qualifications

• Experience handling customer information sensitively and securely.
• Ability to deliver consistent and high-quality service.
• Capable of making well-considered judgements.

Responsibilities

• Contribute to processing applications for security clearance.
• Deliver a full review of vetting applications.
• Respond to enquiries from the vetting community.
• Handle customer information with discretion.
• Understand the end-to-end vetting process.

Skills

Attention to detail

Ability to work independently and in a team

Strong IT skills

Good communication skills

Customer-focused service

Impartial judgement

Ability to work towards targets

Tools

Microsoft Office products

Job description

Job details

• Type - Temporary
• Duration - March 2026 with possibility of extension
• Start date - ASAP
• Location - Glasgow (central to city centre)
• 60% hybrid
• Hours of work - Monday to Friday
• Rate of pay - £12.36 per hour, paid weekly.

Job description

UK Security Vetting are recruiting new Pre-Assessors to contribute to the efficient administration and processing of applications for security clearance. This includes:

• Working as part of a team responsible for delivering a full review of vetting applications; including confirming identity and checking information provided.
• Responding to enquiries and seeking further information from vetting subjects, sponsors and others in the vetting community. This may be via email or telephone.
• Sensitively and securely handling customer information. Attention to detail and discretion are essential as vetting confidentiality is paramount in safeguarding the personal information being processed.
• Providing a quality service, understanding the end-to-end vetting process and appreciating where your role fits into this to identify the right actions and interventions to best support applications and colleagues.

As a Pre-Assessor within UK Security Vetting we are looking for people who have the following expertise and attributes:

• Excellent attention to detail
• The capacity to work both independently and as a team member
• Able to handle customer information sensitively and securely
• Strong IT skills, including a knowledge of Microsoft Office products (such as Word and Outlook). Experience of using bespoke IT software will be an advantage.
• Good communication skills; able to articulate clearly and concisely both orally and in writing
• The ability to deliver a consistent and high-quality customer-focused service to relevant stakeholders
• The ability to make impartial and well-considered judgements
• The ability to deliver at pace and work towards targets, whilst not compromising on quality

Note: Required:

• Must be able to commute to Glasgow city centre
• Must be able to work full time
• Must be able to provide full right to work in the UK including photo ID
• Must be able to provide reference details for the last 3 years

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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