Admin Lead | Pennine Care NHS Foundation Trust

Pennine Care NHS FT; Bury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local healthcare provider is seeking a highly skilled admin lead to join their Bury CAMHS team. The role involves leading an administrative team, ensuring effective service delivery, and high standards of customer care. The ideal candidate will possess strong decision-making and organizational skills. This position offers an opportunity for professional growth within a supportive environment. Applications close on December 9, 2025.

Qualifications

• Exceptional decision making, problem solving, and organisational skills.
• Ability to manage time effectively and flexibly.
• Capable of both working independently and within a team.

Responsibilities

• Line manages and co-ordinates all admin staff in Bury CAMHS.
• Provides full medical secretarial services for CAMHS.
• Manages admin team’s annual leave and ensures coverage during holidays.
• Oversees the appointment booking system and ensures data quality.
• Maintains alignment of admin work with Trust’s strategic agenda.

Skills

Decision making

Problem solving

Organisational skills

Time management

Job description

Job Summary

We are looking for a highly skilled admin lead to join our Bury CAMHS team. The role involves leading an administrative team of 10 staff working across the CAMHS team located at Fairfield General Hospital in Bury.

The post holder will be responsible for ensuring the provision of an efficient and effective administration service and excellent standards of customer care within the Child and Adolescent Mental Health Services and to manage, lead and co‑ordinate the admin workforce. The role requires the post holder to possess exceptional decision making, problem solving and organisational skills and be able to manage time effectively and flexibly to meet the needs of the CAMHS service. The postholder must be able to work independently and as part of a team.

You will be supported to achieve success by a highly motivated local across‑system leadership team who are committed to embedding a thriving culture within Bury

You will be a key member of the Bury CAMHS, receive excellent supervisory support both through clinical and managerial and we will work with you to support your development.

Main Duties and Responsibilities

• The post holder line manages and co‑ordinates all admin staff within the Bury CAMHS admin team and is responsible for the day to day supervision and management of all admin staff, including monthly one‑to‑one supervision, championing best practice and ensuring that all staff have the necessary support to fulfil their obligations in line with departmental objectives. The post holder is also directly responsible for developing and implementing strategic, long‑term plans to ensure continued improvements.
• Ensure the provision of full medical secretarial service to the CAMHS service which includes typing letters, psychiatric reports, non‑clinical correspondence and minutes of meetings to the highest standard and expected levels of accuracy.
• The postholder manages the admin team’s annual leave and ensures that all work is covered. They maintain an admin team busy holiday periods to ensure adequate cover and ongoing support for the whole of Bury CAMHS negotiated with the operational manager’s agreement for any extra staff to ensure a consistent, high‑performing service can always be delivered.
• The postholder is responsible for outlining a job description for temporary staff and liaising with Temporary Staffing Department to advertise these posts.
• Ensure implementation and continual compliance with relevant Standard Operating Procedures (SOPs).
• Work in partnership with the Operational Manager in project managing new developments to ensure safe service delivery.
• Oversee the appointment booking system within the Outpatient Department, ensuring all appointments and client information is recorded on Paris and sending out appointments for new patient booking.
• Coordinate the collection and compilation of information for monitoring service performance to ensure that high levels of data quality are maintained including CEST and My Yearly Conversations.
• Attendance and participation at Management Team meetings.
• Provide advice to staff regarding administrative and departmental functions and processes and provide admin induction for new members of clinical and admin staff.
• Ensure that the work of the administrative staff is closely aligned to the needs of the Trust’s strategic agenda.
• Maintain the Psychiatry waiting list, planning and sending out appointments ahead of time and allocating to the appropriate doctor.

This advert closes on Tuesday 9 Dec 2025.