Admin Assistant

Sussex Housing & Care; Haywards Heath; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local care home provider in Haywards Heath is seeking a friendly Admin Assistant to provide comprehensive administrative support and reception duties. This part-time role (20hrs/week) involves managing enquiries and ensuring a welcoming environment for visitors and residents. Ideal candidates will have at least 2 years of administrative experience and strong IT skills. The position offers benefits including annual leave and a pension scheme.

Benefits

22 days' annual leave pro rata

Contributory pension scheme

Employee Assistance Programme

Qualifications

• At least 2 years experience in a receptionist, administrative or clerical position.
• Confident with IT and computer software.
• Minimum GCSE or Equivalent in English and Math.

Responsibilities

• Provide administrative support to the Home Administrator.
• Manage telephone enquiries and handle emails and correspondence.
• Ensure a welcoming and homely environment for residents.

Skills

Customer service

IT proficiency

Communication skills

Organizational skills

Interpersonal skills

Education

GCSE or Equivalent in English and Math

Tools

Microsoft Office

Job description

Overview

We are looking for a friendly and caring Admin Assistant to help the Home Administrator in providing comprehensive administration support together with reception duties. You will be the first point of contact to the visitors and staff at the care home, ensuring that all visitors and callers are dealt with efficiently and professionally, handling telephone enquiries, taking messages, dealing with emails and correspondence. Assisting in maintaining homely environment to our residents.

Responsibilities

• Provide administrative support to the Home Administrator and carry out reception duties as required.
• Manage telephone enquiries, take messages and handle emails and correspondence in a professional manner.
• Ensure a welcoming and homely environment for residents, visitors and staff.

Hours of work: 20hrs per week over 4 days including every other weekend. Please note that this role is part of a job share between two people working a rota basis.

Knowledge / Skills and Qualifications

• At least 2 years experience in a receptionist, administrative or clerical position
• Confident with IT with the ability to use computer software such as Microsoft Office Packages
• Excellent communication skills, written and verbal
• Highly organised and ability to prioritise workload
• Good interpersonal skills, being able to maintain positive attitude and considerate approach to residents, their families and other Care Home visitors
• Minimum GCSE Or Equivalent English And Math Qualifications

Benefits

• 22 days' annual leave pro rata (excluding bank holidays)
• Contributory pension scheme with employer contributions
• A dedicated Employee Assistance Programme providing confidential support and advice

Closing date for application is 9th October 2025

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