Accounts Assistant

Neighbourly; Brackley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading home services company in Brackley is seeking an Accounts Administrator to support the Finance department. You will handle contract renewals, manage customer portals, and assist in invoicing. Ideal candidates should have previous finance experience and strong skills in Microsoft Excel. This role offers a dynamic environment and opportunities for growth within the franchise network.

Qualifications

• Previous experience in a finance environment.
• Confidence in using the Microsoft Suite, especially Excel.
• Experience using a CRM is beneficial.

Responsibilities

• Support contract renewals processed accurately and on time.
• Raise invoices to customers related to works.
• Manage Customer Portal process for the Franchise network.

Skills

Attention to detail

Strong administrative skills

Time management

Ability to build relationships

Tools

Microsoft Excel

CRM software

Job description

About Us

Neighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services. Landing in the UK in 2010 as Neighbourly with a focus on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, consistently growing year-on-year.

Our Brands:

• Pimlico Plumbers
• Drain Doctor
• Bright & Beautiful
• Countrywide Grounds Maintenance
• Dream Doors

Brand Info:

Countrywide Grounds Maintenance is an established national landscape maintenance service provider, consisting of a network of 46 franchise businesses throughout the UK, supplying grounds maintenance and associated services to a wide client base.

Reporting Structure

Reports to:

• Financial Controller

Key Relationships

• Finance Team
• Key Accounts Team
• Bid Team
• Franchisees

Purpose of the Role

The role of the Accounts Administrator is to support the Finance department, in particular with contract renewals, raising invoices, managing customer portals, and assisting in any ad-hoc tasks around month end.

Key Responsibilities

• Support the Franchise network to ensure contract renewals are processed accurately and on time.
• Raising invoices to customers in relation to contractual works and ad-hoc works.
• Support the Key Accounts Team with invoicing throughout the month.
• Extract and post data from our CRM system to our Finance system and ensuring this is reconciled and correctly input throughout the month.
• Required to support the finance team with ad hoc and month end tasks, looking for a can-do attitude and team player.
• Managing the Customer Portal process for the Franchise network.
• Reconciling the Accounts Payable ledger, working with the Assistant Management Accountant to resolve queries.
• Any other reasonable duty that falls within your capabilities.

This role profile provides an indication of the role's key accountabilities and is not intended to cover the whole scope of the role.

Experience

• Previous experience in a finance environment.
• Experience and confidence in using the full Microsoft Suite, especially Excel.
• Experience using a CRM is beneficial.
• Previous experience with basic contracts is beneficial.

Skills / Knowledge

• Attention to detail.
• Ability to build and maintain excellent working relationships with colleagues, our franchise network and our customers.
• Strong administrative skills.
• Ability to work independently and as part of a team.
• Strong time management and organisational skills.

Behaviours

• Positive, can-do attitude.
• Self-motivated and keen to learn.

Inclusivity Statement

Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Brand:
CGM UK Countrywide UK Salary Pay Group