Account Specialist

Randstad Employment Bureau; City Of London, Coleshill CP; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an Onsite Recruitment Coordinator in City Of London. You will manage client relationships and worker operations, ensuring a high level of service delivery. Responsibilities include recruitment process involvement, administrative tasks, and handling health and safety queries. Candidates should possess strong customer service skills, attention to detail, and excellent communication abilities. This role offers personal and professional development opportunities and company benefits.

Benefits

Fantastic company benefits

Personal & professional development

Free onsite parking

Great public transport links

Qualifications

• Strong customer service and admin experience required.
• Ability to work at a high pace and attention to detail is crucial.
• Excellent communication skills with all levels of stakeholders are necessary.

Responsibilities

• Manage client relationships and ensure smooth operation.
• Involve in recruitment processes and worker management.
• Deliver on SLA’s and maintain administrative tasks.
• Handle health and safety queries and concerns.

Skills

Customer service

Admin experience

Attention to detail

Organizational skills

Excellent communication

Job description

Onsite Recruitment Coordinator / Recruitment Account Specialist - Randstad

Early Shift - 5 days per week (1 day per weekend) - Weekdays 6am-3pm / weekends 8am-5pm

We are also open to discussion for those more interested in a late shift pattern, (1pm-10pm, 5 days per week, 1 day per weekend)

Randstad is looking for an Account Specialist to ensure the smooth running of the operation across our site in Hams Hall, on a key account in the division, Sainsburys. There is a fantastic team of Account Specialists you’ll be a part of, and be responsible for a section of the onsite operation.

The role encompasses worker management, alongside aspects of recruitment. You’ll be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.

Responsibilities

• Client management & relationship building
• Involvement in the recruitment process
• Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & OTI’s.
• Delivering on SLA’s agreed with the client
• Administrative tasks and ensuring all systems are up to date
• Managing all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raised
• Regular floorwalks as agreed with the client to give visibility to the client and the temporary workforce
• Attending planning meetings with the client to assess temporary worker requirements

To be successful in this role you will:

• Have strong customer services and admin experience
• Enjoy working at a high pace
• Attention to detail
• Great organisation skills
• Have excellent communication skills and are capable of dealing with stakeholders at all levels
• Previous experience in temp recruitment is useful but not essential
• experience working in an onsite environment is useful too.

Benefits

• Fantastic company benefits
• Brilliant step to move into Account Management with a world leading company & high profile client
• Personal & professional development working towards your ambitions
• Free onsite parking, great public transport links

If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam.

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.