Account Manager NXG UK

MedComms Experts; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading communications agency in London is seeking an experienced Account Manager to oversee client accounts and ensure successful project delivery. The ideal candidate will have a degree, at least 2 years in Medical Communications, and robust project management skills. This role involves managing multiple accounts, client communications, and supporting junior staff. Competitive compensation and opportunities for professional growth are offered.

Qualifications

• Minimum 2 years' experience in Medical Communications or similar agency/pharma sector.
• Proven track record of strong project management and communication skills.
• Experience of effectively managing large projects and working collaboratively within a team.

Responsibilities

• Lead client meetings and manage multiple accounts.
• Monitor project budgets and manage account profitability.
• Develop pitches and proposals for clients.

Skills

Project management

Client communication

Commercial acumen

Education

Degree educated

Tools

Microsoft Office

CMAP

Job description

Account Manager

Understand client strategies and utilize commercial acumen to ensure high quality work is delivered for and proposed to clients.

Main duties

Client and Account Management

• To lead client TCs and face‑to‑face meetings in an efficient and knowledgeable way.
• Acting as main client contact on multiple projects, ensuring time is managed effectively.
• Managing multiple client accounts and taking responsibility for successful delivery of work on those accounts.

Processes and Financials

• Keeps timesheets updated regularly.
• Proficient user of all elements of project management system (e.g. CMAP) to efficiently track project progress, and able to train others in this.
• Proactive monitoring of all project budgets vs actual time spent on and flagging potential issues to AD or Directors as required.
• Manages invoicing schedules for accounts and ensuring pipelines are up to date.
• Keeps up to date knowledge of revenue statuses, pipelines and projections for relevant projects.
• Independently develops budgets and managing account profitability with limited review/supervision required.
• Creates comprehensive timelines for complex projects, including identifying critical deadlines, potential bottlenecks, and resourcing requirements.
• Where possible, performs formal line management duties to a junior staff member; reviewing their performance, setting and monitoring objectives and providing the guidance and input to support their growth and development within the company.

Commercial and Scientific acumen

• Demonstrates detailed understanding of key account content through confident client conversations about current and potential future projects.
• Maintains understanding of strategic direction of allocated accounts by contributing to account planning and business discussions where appropriate.

New Business

• Contributes to pitches and confidently developing proposals for existing clients.

Reports to: Account Director or Senior Account Director

Personal requirements

• Degree educated.
• Minimum 2 years' experience in Medical Communications or similar/equivalent agency/pharma sector.
• Proven track record of strong project management and communication skills.
• Experience of effectively managing large projects and working collaboratively within a team.
• Proficiency in all usual Microsoft Office applications.