Account Manager - London

ComplyAdvantage; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading SaaS provider in the United Kingdom is looking for a skilled Account Manager to manage and expand existing portfolios. The ideal candidate will have over 2 years of experience in account retention in the fintech sector, with strong negotiation skills and a proven sales process background. This role offers equity, unlimited time off, and a commitment to professional growth in a dynamic work environment.

Benefits

Equity options

Unlimited Time Off Policy

Annual learning budget

Home office setup budget

Enhanced parental leave

Life insurance and medical coverage

Pension contribution

Qualifications

• Minimum of 2+ years experience in account expansion and retention in a cloud/SaaS environment.
• Strong understanding of solution/value based selling.
• Excellent communication and negotiation skills.

Responsibilities

• Manage portfolio of accounts focusing on retention and expansion.
• Engage with decision makers and negotiate account expansions.
• Overachieve upon retention targets.

Skills

Account retention

Sales negotiation

Communication skills

Solution/value based selling

Team collaboration

Job description

Responsibilities

• Manage our existing portfolio of accounts, with a focus on retention and expansion
• Engage with senior decision makers at Fintechs, Payments Companies, as well as Traditional banks and Credit Unions, qualify opportunities, negotiate and expand accounts
• Effectively manage pipeline, prioritise the right deals and create urgency
• Consistently overachieve upon retention targets against a quarterly quota
• Feedback valuable market and product intelligence to our Product and Strategy teams

Qualifications

• Minimum of 2+ years relevant experience in expansion and retention of accounts ideally from a cloud/SaaS solution for the financial services industry/regtech industry
• Alternatively we want to see a demonstrable track record in managing a portfolio within a B2B sales environment - we want to speak with individuals that can demonstrate self-sufficient success and the ability to manage high-value accounts.
• An understanding of solution/value based selling to understand pain points and extract maximum value from existing accounts
• Ambition, motivation and smart thinking
• The desire to try new things to get the best results; thinks quickly and thrives in an entrepreneurial environment
• Strong team spirit and enjoys working effectively in collaboration with others
• Understanding of a standardised sales process, ideally leveraging a known methodology e.g. MEDDIC, Sandler, Challenger.
• Excellent communication and negotiation skills and a consultative approach to managing and closing business
• The desire to develop your skills and take on more responsibilities quickly – our ambitious expansion plans mean we’re looking for new leaders to help us grow

What’s in it for you?

• Equity as we want you to have a part of what we are building
• Unlimited Time Off Policy to promote work-life balance and well-being
• Annual learning budget to support professional growth
• Budget to set up your home office upon joining
• Enhanced parental leave and childcare benefits
• Life insurance and medical coverage through BUPA, including pre-existing conditions
• Pension contribution through The People\'s Pension

About ComplyAdvantage

We\'re a leading SaaS provider revolutionising how fintech companies navigate complex regulatory landscapes. Our platform powers compliance and risk management for hundreds of innovative financial services companies, from emerging startups to established enterprises. We believe in empowering our teams to solve meaningful problems and create exceptional value for our customers.

We have five global hubs in New York, London, Lisbon, Singapore and Cluj-Napoca.

Since 2014, we have raised over $100 million in funding and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, Balderton Capital and a16z.

At ComplyAdvantage diversity fuels our growth and our commitment to inclusion across race, gender, age, religion, identity and experience drives us forward every day. We encourage everyone to apply and will consider every application fairly.

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