Account Manager at Launchedtech.io

Jack & Jill/External ATS; Remote; GBP 60,000 - 80,000; Full time

Job summary

A fast-scaling startup is seeking a Founding Account Manager to help shape the future of AI sales. In this pivotal role, you will oversee customer relationships post-sale, drive revenue growth, and ensure renewals. The ideal candidate has strong experience managing SaaS accounts and a proven track record in upselling and expansion. This position offers the chance to work with a revolutionary AI platform and directly influence success, working remotely from the United Kingdom.

Qualifications

• Proven experience managing SaaS accounts with strong upsell, expansion, and renewal results.
• Comfortable analysing usage data and building relationships.
• Proactive relationship builder and closer.

Responsibilities

• Own the full post-sale customer lifecycle and drive high Net Revenue Retention.
• Identify and execute expansion opportunities.
• Run Quarterly Business Reviews and manage PoC transitions.

Skills

Managing SaaS accounts

Upsell and expansion

Relationship building

Data analysis

Job description

This is a job that we are recruiting for on behalf of one of our customers.

To apply, speak to Jack. He's an AI agent that sends you unmissable jobs and then helps you ace the interview. He'll make sure you are considered for this role, and help you find others if you ask.

Account Manager

Company Description

Launchedtech.io – VC-backed AI sales platform.

Job Description

Join Launchedtech.io as a Founding Account Manager for Nova AI, the world’s first fully autonomous AI salesperson. In this pivotal role, you’ll own customer relationships post-sale, drive expansion, ensure renewals, and convert PoCs into long-term contracts. You’ll collaborate closely with product and the founding team to grow revenue and shape the future of AI-driven sales.

Location

Remote

Why this role is remarkable

• Founding Account Manager role at a fast-scaling startup building the world’s first autonomous AI salesperson.
• Backed by top-tier investors; Nova AI autonomously prospects, demos, and closes deals.
• High-impact role where you directly influence customer success, revenue growth, and product direction.

What you will do

• Own the full post-sale customer lifecycle, driving high Net Revenue Retention and renewal performance.
• Identify and execute expansion opportunities across seats, features, and usage-based upgrades.
• Run Quarterly Business Reviews (QBRs) and manage PoC transitions, converting trials into long-term contracts.

The ideal candidate

• Proven experience managing SaaS accounts with strong upsell, expansion, and renewal results.
• Comfortable analysing usage data, building relationships with GTM leaders, and driving revenue efficiently.
• A proactive relationship builder and closer who navigates challenges to ensure continued customer value and growth.

How to Apply

To apply for this job speak to Jack, our AI recruiter.

Step 1. Visit our website
Step 2. Click 'Speak with Jack'.
Step 3. Login with your LinkedIn profile.
Step 4. Talk to Jack for 20 minutes so he can understand your experience and ambitions.
Step 5. If the hiring manager would like to meet you, Jack will make the introduction.