Account Manager

BAM UK & Ireland; Shirley; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading facilities management company in the UK seeks an Account Manager to oversee service delivery teams within the Tudor Grange Academies Trust sites. This role requires proven management skills, relevant vocational qualifications, and a full UK driving license. The position offers a competitive salary and benefits including a car allowance, pension, and health insurance.

Benefits

Electric car or car allowance

Contributory pension

BUPA health insurance

Life assurance

26 days holiday plus bank holidays

Gym subsidy

Social club membership

Qualifications

• Must be a time served Mechanical or Electrically trained individual.
• Experienced in assessing the operation and maintenance duties within a large facility.
• Service management experience relevant to facilities management industry.

Responsibilities

• Take full profit and loss accountability for the contract.
• Manage M&E sub-contractors on site.
• Prepare concise monthly reports for the client.

Skills

Leadership

Communication

Organizational skills

Management

IT skills

Education

HNC in Mechanical or Electrical Engineering

Tools

Computerized Maintenance Management Systems (CMMS)

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Building a sustainable tomorrow

What if it brought more purpose, more growth, more balance and more time for what really matters? BAM is where you can do your best work on projects that improve people s lives. It is also where you ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms.

BAM FM is recruiting an Account Manager to join our team based within the Solihull location. The Account Manager will manage, develop and ensure cohesion of a large service delivery team based across the Tudor Grange Academies Trust sites.

Making Possible

Responsibilities

• Take full profit and loss accountability for the contract.
• The effective and efficient use of all resources allocated to the management of the contracted service delivery requirements.
• Assist in the identification of employee learning and development needs to meet company objectives.
• Ensure the management of the services is carried out in accordance with contract specification.
• Apply good commercial, management, and industry practices.
• Meet quality, environmental, safety and health management systems requirements.
• Comply with appropriate statutory and other legislative requirements including applicable standards and codes of practice.
• Implement and monitor BAM FM policies.
• Manage M&E sub-contractors on site.
• Arrange and control reactive maintenance and repair works.
• Ensure all facilities and services are made available within the requirements of the contract specifications.
• Operate all services in the most economical and efficient manner.
• Instigate and monitor BAM FM Health and Safety Procedures.
• Ensure safe working practices are adhered to by contractors.
• Keep up to date records in accordance with legislative and BAM FM requirements.
• Co-ordinate activities where multiple trades are involved, including permit to work.
• Liaison with Client Representatives at all levels.
• Prepare concise monthly reports for the client.
• Participate within the contracts on call rota.

Your team

You will be part of a large service delivery team based across the Tudor Grange Academies Trust sites.

What’s in it for you?

In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 26 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits.

What do you bring to the role?

• Must be a time served Mechanical or Electrically trained individual.
• Educated with appropriate vocational qualifications in mechanical or electrical HNC level and experienced in assessing the operation and maintenance duties within a large facility.
• Service management experience relevant to a working environment within the facilities management industry.
• Good leadership attributes complimented with the ability to communicate, organise, motivate, manage and develop staff.
• Suitable work experience of delivering a diverse portfolio of services utilising a combination of directly employed personnel and subcontracted service providers in a quality-focussed, environment subject to KPI performance monitoring procedures.
• Experience of hard and soft service delivery.
• Experience of managing large teams.
• Membership of an appropriate professional body is desirable.
• Strong IT user skills in Word, Excel, PowerPoint, Computerised Maintenance Management Systems (CMMS) and Finance package software.
• You will be required to undertake an enhanced DBS check.
• Full United Kingdom Driving Licence.

About BAM

BAM FM is one of the UK\'s leading facilities management companies, providing a wide range of services to essential public services and major commercial organisations. Our aim is to improve your efficiency, reduce your carbon footprint and enhance wellbeing for your service users. We design and deliver better services across the education, healthcare, retail and commercial sectors.

Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. A DBS will be required for this position. Join us in Making Possible.