Account Manager

NICE - National Institute for Health and Care Excellence; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health organization in Manchester is seeking an Account Manager to build strong customer relationships and lead business development activities. The ideal candidate will excel in customer management and possess strong analytical skills. This role offers competitive benefits, including generous leave, flexible working, and a supportive environment.

Benefits

Generous NHS Pension

Flexible Working

Exclusive Discounts

27 days annual leave plus Bank Holidays

Inclusive Staff Networks

Tailored Development

Qualifications

• Proven ability to build strong customer relationships and encourage repeat business.
• Strong analytical skills to interpret financial and commercial information.
• Effective communication skills to liaise with diverse stakeholders.

Responsibilities

• Act as a key point of contact for customer needs and services.
• Lead coordination and delivery of business development activities.
• Foster a customer-focused attitude across the team.

Skills

Customer relationship management

Analytical skills

Business development

Communication skills

Job description

NICE Advice (which includes NICE International) provides a single point of contact for the life sciences industry to provide a clear and simple customer journey from clinical development to market access. NICE International advises other HTA agencies and relates institutions on the development of HTA processes in other countries. Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.

The Account Manager Will

• Act as a key point of contact in all matters related to customer needs, services and follow-up
• Build strong connections with customers to develop lasting relationships and encourage repeat business
• Lead on the coordination and delivery of business development activities
• Have a thorough understanding of both NICE Advice and NICE International products and services to ensure that we match them to the needs of our customers and provide maximum value
• Foster a customer-focused, commercial mindset across the team
• Analyse, interpret and report on financial, commercial and scientific information

Here at The National Institute for Health and Care Excellence (NICE) we are going through an exciting period of change and rapid growth. There could not be a better time to join us! As an organisation we all collaborate to achieve the same goal through empowering our workforce to do great things. We understand the importance of creating a respectful, supportive and transparent environment for all our employees which is why your health and wellbeing is a top priority for us.

We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.

Our Benefits Include

• Generous NHS Pension – Secure your future with one of the most rewarding pension schemes in the UK.
• Flexible Working – Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
• Exclusive Discounts – Save on shopping, dining and more with a Blue Light Card.
• Time to Recharge – Start with 27 days’ annual leave plus Bank Holidays.
• Inclusive Staff Networks – Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and more – we celebrate diversity.
• Tailored Development – Grow your career with personalised learning and development opportunities.

If you feel this is the type of environment you will enjoy working in, apply today!

For further details / informal visits contact: Name: Alice Hess Job title: Senior Account Manager Email address: [e-mail]