Account Manager

Convergence Group; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading networking solutions provider in Manchester is seeking an experienced Account Manager to enhance customer relationships and drive sales. You'll engage with clients to deliver tailored connectivity solutions, manage renewals and actively pursue new business opportunities. Ideal candidates will have a strong sales background, particularly in networking, excellent communication skills, and a proven ability to create effective proposals. Join a company dedicated to simplifying connectivity for businesses.

Qualifications

• Proven track record in sales, preferably in networking solutions.
• Experience in managing customer relationships effectively.
• Strong communication and proposal crafting skills.

Responsibilities

• Grow customer relationships through understanding their needs.
• Manage customer renewals and handle quoting, delivery, and billing.
• Identify and close new deals through upselling and cross-selling.
• Create proposals that showcase value to customers.
• Conduct regular meetings and strategic reviews with clients.

Skills

Customer relationship management

Sales skills

Understanding of LAN/WAN/Wi-Fi

Job description

Overview

Account Manager Wanted – Power the Future of Connectivity!

Ready to take your sales career to the next level? At Convergence Group, we're on a mission to make connectivity as simple as turning on the lights. For over 20 years, we've been setting the standard for UK networking solutions - and now, with ambitious growth ahead, we're looking for an Account Manager to join our team. You'll be the trusted partner for a portfolio of amazing customers - building lasting relationships, understanding their goals, and delivering smart connectivity solutions that help their businesses thrive.

What you'll do as our Account Manager

Responsibilities

• Grow customer relationships - Get to know your customers, understand their world, and recommend the perfect mix of LAN, WAN, Wi-Fi and security solutions.
• Keep things running smoothly - Manage renewals, quoting, delivery and billing with support from our internal teams.
• Spot opportunities - Identify and close new deals through smart upselling and cross-selling - focusing on value not just transactions.
• Tell our story - Create proposals that bring our value to life and show customers how we can help them shine.

Stay connected - Run regular meetings, QBRs and strategic review sessions to keep relationships strong.