Account Manager

Prospex Recruitment; Hessle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading packaging and branding design agency in the UK is seeking an Account Manager / Production Account Manager. The role involves managing projects from concept to completion while ensuring exceptional client service. Experience in the packaging industry and strong communication skills are essential for success in this position.

Qualifications

• Experience in packaging and design industries.
• Ability to manage projects from concept to production.
• Strong communication skills are essential.

Responsibilities

• Ensure exceptional client service throughout projects.
• Manage project and job status trackers.
• Deliver highest quality products efficiently.

Skills

Packaging industry experience

Proven account management

Technical knowledge of printing processes

Team collaboration skills

Excellent communication skills

Organizational and time management skills

Job description

Account Manager / Production Account Manager – Packaging

Location: Hull (Hybrid)

Salary: DOE

Company: A leading packaging and branding design agency.

Role: Responsible for looking after account and/or projects from initial concept to completion – through design process to production whilst ensuring an exceptional client service.

Responsibilities

• Ensuring a first‑class service is consistently provided with professionalism and enthusiasm.
• To show responsibility for delivering the highest quality product and ensuring the most efficient solutions are consistently supplied to the client.
• Responsible for gathering, managing and coordinating new and updated graphics & packaging projects for the client’s brand portfolio.
• Manage and maintain project and job status trackers.
• Communicate key milestones and critical path timelines where applicable to all key stakeholders.
• Escalate as appropriate any risks to critical path timelines.
• Collate ‘accurate’ briefs and submit them to production departments.
• Collate amends and brief to production departments.
• Co‑ordinate and lead pre‑artwork meetings with the support of the Technical Manager where appropriate.
• To advise on print and technical feasibility on all assigned projects.
• Co‑ordinates press attendance where applicable.
• To ensure the overall requirements of the client are clearly understood, and that appropriate actions are taken to deliver the highest levels of service possible.
• To be responsible for obtaining approval of jobs from each relevant client department before release of fully approved files.
• To build, maintain and develop effective & positive working relationships across the client, and print supply chain becoming a trusted advisor and enabling first‑class service.

Requirements

• Packaging industry experience
• Proven account / project management within an agency / design or packaging manufacturers
• Production account management experience
• Technical knowledge or printing processes – print and packaging
• Strong knowledge of FMCG print processes and packaging so as to understand the limitations and/or restrictions faced by designers.
• Good understanding of design and artwork processes
• Team collaboration skills
• Ability to coach / mentor account execs
• Excellent organizational and time management skills
• Excellent communication skills – both verbal and written
• Remains calm under pressure.

Apply

Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.

Keywords

account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co‑ordinator / account coordinator / production account manager / production