Account Manager

Aspire Jobs; England; On-site; GBP 38,000 - 45,000; Full time

Job summary

A well-established family-run business in Poole seeks an Account Manager. The successful candidate will manage client relationships, drive account growth, and coordinate with internal teams. A background in consumables or hospitality/leisure is preferred. Excellent communication and negotiation skills are essential, along with effective multitasking abilities. Own transport is necessary for client visits.

Benefits

22 days holiday rising after 2 years

Holiday buy-back scheme

Pension

Growth by sharing bonus scheme

On-site parking

Free lunch every Friday

Company sick pay

Company social and corporate events

Monthly + annual bonus structure

Training provided

Qualifications

• Proven Key Account Management/Client Relationship Management experience.
• Background in consumables or hospitality/leisure preferred.
• Excellent attention to detail and organizational skills.

Responsibilities

• Nurture accounts to ensure full potential growth.
• Work closely with the Account support Team.
• Influence product range engagements with clients.

Skills

Communication skills

Interpersonal skills

Negotiation skills

Business acumen

Time management

Job description

Location: Poole

Hours: Monday - Friday, 08.00am-17.00pm - office based

Salary: Up to GBP45K DOE

Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.

Aspire Jobs are delighted to be working with our client who are a well-established family run business who are continuing on a growth phase. They are now looking for an additional member of staff to join their hardworking team of 6 at the office based in Poole, Dorset.

The successful Account Manager will need to be accountable for building and managing relationships with internal and external customers at a more senior level. You will be accountable for nurturing your account to ensure it grows to its full potential as well as building corporate management relationships. The successful candidate must be someone who has excellent communication and interpersonal skills as well as influencing and engagement skills. Ideally your account management or sales background will have come from a consumables or hospitality & leisure background. You will be working closely with the internal account support team to ensure customer expectations are met and products are delivered in a timely manner. If your experience also includes product sourcing as well as client relationship building then so much the better. This role is all about understanding where to source products and then sourcing them at the best price and presenting to the client. You will understand margins and upselling procedures as well. Whilst you will be account managing your customers you will also be actively sorting out request for pricing and quotes. You will also be working closely with the internal supply chain team.

This would not suit an Account Manager from a manufacturing or engineering background.

Own Transport is essential for this role.

The successful Account Manager will: -

• Have proven Key Account Management/Client Relationship Management/Commercial Management or Senior Corporate Relationship Management experience.
• Ideally this wil lbe from a consumables or hospitality/leisure background.
• Be highly organised.
• Have excellent attention to detail.
• Have good levels of business acumen.
• Have good negotiation skills
• Have good IT Skills.
• Be able to multitask.
• Possess good time management skills.
• Have a positive, can do attitude.
• Be asked to do Client service visits every few weeks Own transport is essential.
• Be a Team player.

Job duties for the Account Manager are: -

• Being accountable for nurturing an account to ensure it grows to its full potential
• Being involved in the strategic planning with this account
• Working closely with the Account support Team to ensure customer expectations are met
• Influencing the direction of the account(s) you look after and decide what range of products to proactively engage the client with
• Being involved in budget setting for clients and establishing growth targets
• Proactively work with clients to improve profitability of the accounts
• Carry out reviews of the pricing for clients and look to improve margins and negotiate increases
• Sourcing products at clients requests
• Supporting prestigious clients at senior levels
• Ability to calmly deal with client queries and concerns with high levels of professionalism and creatively coming up with solutions to their problems.