Account Manager

CBW Staffing Solutions Limited; City Of London; On-site; GBP 72,000 - 85,000; Full time

Job summary

A leading facilities management provider in London is seeking an experienced Account Manager to lead operations on a prestigious contract. The role involves overseeing financial and technical operations, ensuring compliance, and maintaining strong client relationships. Candidates should possess qualifications in electrical or mechanical engineering and have a proven track record in project management. The position offers a competitive salary up to £85,000 and excellent responsibilities.

Benefits

25 days annual leave

Qualifications

• Qualified in electrical or mechanical engineering (C&G, HNC, HND or above).
• Must hold or have previously held HV (High Voltage) authorisation.
• Strong financial acumen with proven P&L management experience.
• Solid engineering knowledge and problem-solving skills.
• Experience managing engineering teams in commercial buildings.

Responsibilities

• Oversee financial budgets, P&L, and technical matters.
• Drive performance against KPIs and SLAs.
• Manage health, safety, and environmental compliance.
• Plan building shutdowns and client project works.
• Maintain strong daily client relationships and report.
• Identify and secure additional business opportunities.

Skills

Electrical or mechanical engineering qualification

P&L and budget management

Problem-solving skills

Communication skills

Organizational skills

Education

C&G, HNC, HND or above

Job description

Overview

Account Manager – Hard FM Services – Fenchurch Street, London – Up to £85,000 per annum

Are you ready to lead operations at one of Central London’s most prestigious FM providers?

If so, this could be your next career move…

This is an exciting opportunity to join one of the most respected names in the facilities management industry.

The business is looking for an experienced Account Manager to lead a high-profile, long-term maintenance contract within a landmark building in Fenchurch Street. With a well-established client relationship and a recently renewed agreement, this role offers long-term stability and prestige.

Role overview

You’ll be responsible for ensuring all operational and technical functions are delivered to the highest standard, meeting contractual commitments and exceeding client expectations.

Responsibilities

• Oversee financial budgets, P&L, and all technical matters
• Drive performance against agreed KPIs and SLAs
• Lead on-site health, safety, and environmental compliance
• Plan and execute building shutdowns and complex client project works
• Uphold and improve company quality standards and processes
• Manage recruitment needs across the contract
• Support the technical growth and development of staff, including annual appraisals
• Maintain strong daily client relationships, acting as the first point of contact
• Produce and review all necessary reporting
• Identify and secure additional business opportunities to enhance client satisfaction and boost revenue

Candidate profile

• Qualified in electrical or mechanical engineering (C&G, HNC, HND or above).
• Must hold or have previously held HV (High Voltage) authorisation.
• Strong financial acumen, with proven P&L and budget management experience.
• Solid engineering knowledge and technical problem-solving skills.
• Track record managing engineering teams within high-profile commercial buildings.
• Excellent written and verbal communication at all levels.
• Highly organised with the ability to manage competing priorities.
• Experienced in delivering projects on time and within budget.

Package

• Salary up to £85,000 per annum
• 25 days annual leave

Please send your CV to Katie at CBW Staffing Solutions for more information.