Account Manager

Interaction Recruitment; Cambridgeshire and Peterborough; On-site; GBP 27,000 - 32,000; Full time

Job summary

A client based in Huntingdon is seeking a proactive Account Manager to provide support to the external sales team. This full-time role involves managing customer orders, preparing quotations, and handling customer queries. The ideal candidate has strong organisational skills and experience in sales support or customer service, particularly in a B2B environment. Salary ranges from GBP27,000 to GBP32,000 with opportunities for professional growth.

Qualifications

• Previous experience in sales support or customer service preferred.
• Experience in a fast-paced commercial environment is advantageous.

Responsibilities

• Coordinate and manage customer orders for timely fulfilment.
• Prepare and deliver customer quotations in collaboration with sales.
• Assist with documentation for large tenders and bid submissions.
• Act as a key point of contact for customer queries.
• Build and maintain strong customer relationships.

Skills

Organisational skills

Excellent communication

Commercial awareness

Attention to detail

Microsoft Office Suite proficiency

Tools

CRM systems

Sales/order processing software

Job description

My client based in Huntingdon are currently recruiting for an Account Manager to join their team on a full-time permanent basis. We are looking for a proactive and detail-oriented Account Manager to join this dynamic commercial team.

Based in the office, this role is pivotal in providing essential administrative and operational support to the external sales team. You will act as a key liaison between the business and its customer base, helping to ensure smooth coordination of sales processes, prompt handling of customer needs, and the delivery of exceptional service throughout the sales cycle.

Hours 9 30

Salary - GBP27,000 GBP32,000

Key Responsibilities:

• Coordinate and manage call-off orders to ensure timely fulfilment, accuracy, and alignment with customer expectations.
• Prepare and deliver competitive customer quotations efficiently and in collaboration with the external sales team.
• Assist in the preparation of documentation and pricing for large tenders, supporting bid submissions with well-organised and accurate materials.
• Serve as a key point of contact for day-to-day customer queries.
• Build and maintain strong working relationships with existing customers.
• Regularly communicate with clients to monitor satisfaction, resolve issues, and identify opportunities for further collaboration.
• Recognise opportunities to introduce complementary or higher-value products and services that align with customer needs.
• Provide administrative support to the external sales team.
• Ensure CRM systems and sales databases are up-to-date and accurately maintained.
• Liaise internally with procurement, operations, and finance to support seamless sales execution.

Experience:

• Previous experience in a sales support, customer service, or office-based sales coordination role is preferred.
• Exposure to working in a fast-paced commercial environment or within B2B sales channels is advantageous.

Skills and Competencies:

• Strong organisational and multitasking skills with the ability to prioritise workload effectively.
• Excellent communication skills (both written and verbal) and a customer-focused mindset.
• Commercial awareness and confidence in identifying sales opportunities through interaction with customers.
• High attention to detail and a commitment to delivering work with accuracy.
• Strong proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Experience with CRM systems or sales/order processing software is beneficial.

Attributes:

• Team player with a collaborative approach to supporting sales and business objectives.
• Self-motivated, proactive, and able to take initiative.
• Resilient under pressure with a positive, solutions-oriented attitude.

If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed).

INDHUN