Account Handler

Howden; Padstow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Padstow is seeking an Account Handler to join their Private Clients team. This office-based role offers hybrid working options and focuses on providing tailored insurance solutions for high-net-worth clients. Strong relationship-building and problem-solving skills are essential. The company values diversity and offers excellent training and professional development opportunities.

Benefits

Excellent training and development schemes

Company funded CII professional qualification

Enhanced maternity & paternity policies

Cycle to work loan scheme

Discounted personal health policies

Employee Assistance Programme (EAP)

Qualifications

• Enjoy conversations and building relationships with clients.
• Strong problem-solving skills; able to tailor solutions.
• No previous experience required; on-site training offered.
• Ambitious individuals who desire to succeed and grow.

Responsibilities

• Understanding client requirements and providing tailored solutions.
• Engaging with clients in high-net-worth insurance.
• Participating in on-site training and professional qualification.

Skills

Problem-solving skills

Relationship building

Entrepreneurial mindset

Ambition

Job description

Overview

Howden is a collective – a group of talented and passionate people around the world. We have pushed the boundaries of insurance and we are united by a shared passion and no-limits mindset. Our strength lies in collaborating as a powerful international team of 18,000 employees spanning over 100 countries.

We are actively looking for an Account Handler to join our growing Private Clients team. The role will be office based, with hybrid working options available. This is a great opportunity to join a highly successful team and develop your experience and career within high-net-worth insurance.

About you

• You will enjoy conversations with people, listening, and building relationships to truly understand clients and their requirements.

• You have strong problem-solving skills; our clients are unique, so we tailor solutions rather than taking a one-size-fits-all approach.

• You may currently work in a sales role and are seeking a career. We don’t require any previous experience as we offer on-site training, workshops, coaching, and support through industry qualifications.

• You have a passion and entrepreneurial mindset. Successful opportunities come from team members with a passion for the subject—whether that’s equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do helps you be knowledgeable, build rapport quickly, and provide clients with the best solution.

• You are ambitious. We promote from within; everyone in a leadership position started as an Insurance Advisor. We provide tools and expect the desire to succeed.

Rewards

We believe great work and dedication should be rewarded. We offer:

• Excellent training and development schemes with accelerated career progression

• Company funded CII professional qualification

• Enhanced maternity & paternity policies

• Cycle to work loan scheme available to all employees

• Access to discounted personal health policies and a range of insurance products (home, motor, travel, specialist vehicles, critical illness, private medical, income protection, etc.)

• Access to hundreds of high street retailer discounts through our reward and recognition platform

• Employee Assistance Programme (EAP) to support employees outside of work

• For a comprehensive list, please view our rewards booklet.

What do we offer in return?

A career that you define. At Howden, we value diversity—there is no one Howden type. We’re looking for individuals who share our values:

• Our successes come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align with your needs. Besides the usual adjustments such as software, IT, and office setups, we can accommodate flexible hours or hybrid working where possible.

If you’re excited by this role but have doubts about fit, please apply. If your profile fits the role’s criteria, we will be in touch to assist with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner to know more.

Permanent