Account Handler

The Workpoint; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable Chartered Insurance Broker in Manchester is seeking an Account Handler. In this role, you'll manage the full insurance cycle for your clients, providing exceptional service and utilizing your insurance knowledge. The position offers a competitive salary of up to £30k, along with bonuses and generous annual leave. Flexible working options are available.

Benefits

Christmas bonus

Private medical

Life assurance

Support with CII qualifications

25 days annual leave plus additional holidays

Qualifications

• 2+ years of experience in the commercial insurance sector.
• Excellent communication skills.
• Fantastic attention to detail.
• Exceptional customer service skills.

Responsibilities

• Manage the full insurance cycle for your book of business.
• Provide excellent customer service.
• Utilise communication skills to help clients understand insurance options.

Skills

Attention to detail

Communication skills

Customer service skills

Insurance industry knowledge

Education

Minimum 5 GCSEs or equivalent including Maths and English at A-C/4-9 level

Job description

Overview

We are looking for an Account Handler to join an award winning, Chartered Insurance Broker in the North West.

You will be responsible for the full insurance cycle of your book, handling new business enquiries, renewals and mid-term adjustments. Requiring brilliant attention to detail and first-rate customer service. You will also need outstanding communication skills and insurance industry knowledge to get to know each client and help them understand the ever-changing world of insurance.

Working hours are 9am - 5pm, Monday to Friday. They have a newly refurbished office space with collaborative areas and a fantastic team that work well together and support each other. Flexible working is also available.

Responsibilities

• Manage the full insurance cycle for your book of business, including new business enquiries, renewals and mid-term adjustments.
• Provide excellent customer service with strong attention to detail.
• Utilise insurance knowledge and communication skills to help clients understand insurance options and changes.

Qualifications

• Minimum 5 GCSEs or equivalent including Maths and English at A-C/4-9 level.
• 2+ years of experience in the commercial insurance sector.
• Excellent communication skills.
• Fantastic attention to detail.
• Exceptional customer service skills.

Salary and Benefits

The position offers a competitive salary up to £30k, negotiable depending on experience, plus Christmas bonus, private medical, life assurance, support with CII qualifications (if this is of interest), 25 days annual leave (which increases with service) plus extra days holiday at Christmas that are not taken from your annual entitlement.

Job Info

• Job Title: Account Handler
• Company: The Workpoint
• Location: North West
• Posted: Sep 28th 2025
• Closes: Oct 29th 2025
• Sector: Not specified
• Contract: Permanent
• Hours: Full Time