Account Director - Property

Arthur J. Gallagher & Co.; City of Edinburgh; On-site; GBP 50,000 - 80,000; Full time

Job summary

Join a global leader in brokerage as an Account Director, managing client relationships, negotiating insurance terms, and driving service excellence. This role offers the chance to thrive in a dynamic work environment, contribute to business growth, and enjoy a comprehensive benefits package.

Benefits

Minimum of 25 days holiday + bank holidays

Defined contribution pension scheme with company contribution

Life insurance covering 4x basic salary

Income protection

Health cash plan or Private medical insurance

Employee Stock Purchase plan

Discounted gym membership

Season ticket loan

Emergency back-up family care

Qualifications

• Strong interpersonal and negotiation skills.
• Previous experience in an Account Executive or Broker role.
• Tactical negotiation and influencing experience.

Responsibilities

• Manage client/prospect/introducer relationships.
• Negotiate with insurers to match customer requirements.
• Establish and manage a sales pipeline of potential clients.

Skills

Negotiation

Relationship Management

Client Services

Analytical Skills

Communication

Education

Degree Standard or Equivalent

Cert CII / Dip CII / Advanced Dip CII

Job description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We are seeking a highly motivated and experienced Account Director to join our team. As an Account Director, you will be responsible for establishing a book of new clients and renewal portfolio, managing and providing a quality service, and meeting client demands and needs to achieve optimum profitable renewal retention rate and growth. This is a fantastic opportunity to join a dynamic and growing company in the insurance industry.

How you'll make an impact

• Manage client/prospect/introducer relationships and grow the book/existing accounts, providing the most appropriate insurance and risk management solutions
• Negotiate with insurers to obtain terms for clients that accurately and effectively match customer requirements
• Manage own workload to effectively service client relationships and ensure placements are completed within client deadlines
• Ensure client information and sales plans are kept up to date
• Provide realistic plans and forecasts on customer performance
• Establish and manage a sales pipeline of potential clients
• Analyze and interpret sales data to identify unexpected patterns and trends
• Proactively seek out commercial opportunities and partnerships
• Promote and sell additional applications and services to clients
• Investigate and discover new sources of profitable business for the Operating Division and Group as a whole, including cross-selling
• Work closely with Account Handlers and Brokers to negotiate terms and conditions of placements
• Deal with internal and external queries from colleagues or underwriters
• Ensure that premiums are paid in accordance with credit control requirements
• Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and our company's shared values, with a focus on putting clients at the heart of our business

About you

• Qualifications: Cert CII/ Dip CII/ Advanced Dip CII (Chartered Insurance Institute qualifications) desirable. Educated to degree standard or equivalent is desirable
• Technical Knowledge: Good knowledge of general insurance products, services, classes of insurance including underlying legal principles and practices relating to risk within own role
• Experience: Previous demonstrable experience in an Account Executive or Broker role, comfortable working to targets. Tactical negotiation and influencing experience with internal/external stakeholders. Proven rapport-building experience with internal/external stakeholders. Evidence of effectively prioritizing risks to manage concurrent workflow. Able to identify potential problems and seek advice/consultation when required. Robust knowledge of client market and insurance industry network. Able to quickly grasp and interpret salient information to maximize growth opportunities
• Skills/Other: Strong interpersonal and negotiation skills. Persistent and tenacious in achieving results. Proactive in lead management and follow-up. Authentic communication skills for varying audiences. Excellent planning and analytical skills. Deals with ambiguity. Comfortable and credible at decision-maker level. Self-motivated and motivates others to achieve. Continually builds and sustains a network managing relationships

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.