Account Director

Gather & Gather UK; Newbury; On-site; GBP 60,000 - 65,000; Full time

Job summary

A leading catering service provider is seeking an experienced Account Director to enhance client relationships and oversee contract performance in Newbury. The role requires a minimum of 5 years in senior management within contract catering, showcasing leadership and strategic skills. You will be part of a dynamic team focused on delivering exceptional service and driving growth. A salary of £60,000 - £65,000 per annum with numerous benefits awaits the right candidate.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Private medical eligibility

Great wellbeing strategies

Volunteering days

Recognition schemes and awards

Qualifications

• Minimum 5 years in senior management in contract catering.
• Proven track record in client satisfaction and sales growth.
• Dynamic leader with excellent communication skills.

Responsibilities

• Cultivating robust client relationships and ensuring contract performance.
• Leading contract retention and strategizing for business expansion.
• Managing HSE matters and compliance.

Skills

Strategic thinking

Client relationship management

Leadership

Communication

Financial acumen

Job description

Overview

Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together.

We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.

Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams - we are currently recruiting for an Account Director to work with us on an amazing workplace contract.

Location: Newbury with travel to London and Stoke

Salary: £60,000 - £65,000 per annum + amazing benefits

Working Pattern: Monday - Friday, 40 hours per week

Responsibilities

• Cultivating robust, extensive client relationships that consistently surpass expectations.
• Guaranteeing contract performance aligns with budget and meets business plan and financial goals.
• Tracking and evaluating contractual and internal KPIs and SLAs, and fostering ongoing improvements.
• Discovering opportunities for growth and efficiency through innovative approaches.
• Developing and overseeing a labor strategy that complies with contract requirements.
• Assisting the sales team in creating financially viable bids and proposals, culminating in contract finalization.
• Leading in contract retention and strategizing for expansion.
• Driving the strategic advancement of current accounts to cultivate new business opportunities.
• Managing and leading HSE matters related to the contract and teams, ensuring compliance with legal standards.

Essential qualifications

• A minimum of 5 years experience at a senior management experience in a contract catering business, leading and inspiring operational teams, working within brand guidelines to deliver results
• Strategic and creative thinker, with the ability to thrive under pressure.
• Have a proven track record of client / customer satisfaction.
• Dynamic, innovative, and fast paced leader
• Display a natural passion for food and customer service.
• Track record of growing sales and retaining business
• Excellent communication and presentation skills
• Proactive, can-do attitude and approach
• Experience of managing complex stakeholder relationships
• Demonstrable financial acumen
• Able to work as part of a team and alongside subject matter experts - Keeps people informed, holds others accountable, sets performance standards
• IT and computer literate

What’s in it for you?

Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support

• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers