ArmstrongB2B is a 55 strong, multidisciplinary agency that offers strategy, design, digital, social media, 3D, animation, photography, video & motion from a single source. We are based in Chester city centre and work globally with world leading industrial manufacturing brands. We develop marketing strategies that deliver exceptional ROI for our customers. Our work includes rebrand and repositioning, commercial strategy, integrated marketing campaigns, product launches, market diversification. We also work with clients on product animations, innovative web platforms, corporate videos, photography shoots and exhibition support.

Position Overview

The agency is looking for an Account Director with 5-7 years agency experience in B2B marketing, to join the 15 strong Client Services team. You will have worked in a similar senior client services role for a creative or digital agency for at least 2-3 years. You will be supported and guided by the Head of Client Services and report directly into the senior leadership team for sales. You will be responsible for a team of Account Managers and Account Executives supporting them to service their clients, creating proposals and visiting manufacturing clients throughout Europe and the USA regularly. You will lead your team, grow accounts, fulfill client’s marketing calendars with planned marketing activities as well as building and maintaining strong relationships with internal teams.

Key Responsibilities

Driving growth within accounts and reporting key financial data to the senior leadership team
Establishing and nurturing long-lasting client relationships
Identifying and driving new business opportunities within client groups and selling all the in-house creative disciplines
Creating detailed proposals and playing an active role in pitching
Directing, guiding, and empowering an internal team and conducting performance reviews
Working closely with the Operations team to book and prioritize resources, tracking budget on projects with a junior team
Monitoring creative quality, consistency, and deadlines

Qualifications

Exceptional commercial acumen driving profitability to reach targets set
In-depth knowledge of the industrial manufacturing sectors we work in
As a relationship-based role, you need to be confident, personable, and customer-centric
You will have an unwavering attention to detail and deadlines
Confident in creative brief writing and able to run briefing meetings with senior creative colleagues
Willing and able to travel monthly within the UK, Europe & USA

Company Benefits

Company Benefits include Vitality healthcare, cycle to work scheme, loyalty holiday days, birthday holiday, gym membership, in-house bar, free haircuts, team awards, social events, coffee vouchers, pizza Fridays… and more.