Account Director

twentysix; Chester; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Account Director to join their dynamic Client Services team in Chester. This role requires a strategic thinker with 5-7 years of B2B marketing experience, particularly in a creative or digital agency. You will lead a team of Account Managers, driving growth and maintaining strong client relationships across Europe and the USA. The position offers the opportunity to work with world-leading industrial manufacturing brands, creating impactful marketing strategies that deliver exceptional ROI. If you are confident, detail-oriented, and passionate about client success, this is the perfect opportunity for you to thrive in a supportive and innovative environment.

Benefits

Vitality healthcare

Cycle to work scheme

Loyalty holiday days

Birthday holiday

Gym membership

In-house bar

Free haircuts

Team awards

Social events

Coffee vouchers

Qualifications

• 5-7 years of agency experience in B2B marketing.
• Confident, personable, and customer-centric approach.

Responsibilities

• Drive growth within accounts and report financial data.
• Establish and nurture long-lasting client relationships.
• Create detailed proposals and lead pitching efforts.

Skills

B2B Marketing

Client Relationship Management

Commercial Acumen

Creative Brief Writing

Team Leadership

Job description

ArmstrongB2B is a 55 strong, multidisciplinary agency that offers strategy, design, digital, social media, 3D, animation, photography, video & motion from a single source. We are based in Chester city centre and work globally with world leading industrial manufacturing brands. We develop marketing strategies that deliver exceptional ROI for our customers. Our work includes rebrand and repositioning, commercial strategy, integrated marketing campaigns, product launches, market diversification. We also work with clients on product animations, innovative web platforms, corporate videos, photography shoots and exhibition support.

Position Overview

The agency is looking for an Account Director with 5-7 years agency experience in B2B marketing, to join the 15 strong Client Services team. You will have worked in a similar senior client services role for a creative or digital agency for at least 2-3 years. You will be supported and guided by the Head of Client Services and report directly into the senior leadership team for sales. You will be responsible for a team of Account Managers and Account Executives supporting them to service their clients, creating proposals and visiting manufacturing clients throughout Europe and the USA regularly. You will lead your team, grow accounts, fulfill client’s marketing calendars with planned marketing activities as well as building and maintaining strong relationships with internal teams.

Key Responsibilities

• Driving growth within accounts and reporting key financial data to the senior leadership team
• Establishing and nurturing long-lasting client relationships
• Identifying and driving new business opportunities within client groups and selling all the in-house creative disciplines
• Creating detailed proposals and playing an active role in pitching
• Directing, guiding, and empowering an internal team and conducting performance reviews
• Working closely with the Operations team to book and prioritize resources, tracking budget on projects with a junior team
• Monitoring creative quality, consistency, and deadlines

Qualifications

• Exceptional commercial acumen driving profitability to reach targets set
• In-depth knowledge of the industrial manufacturing sectors we work in
• As a relationship-based role, you need to be confident, personable, and customer-centric
• You will have an unwavering attention to detail and deadlines
• Confident in creative brief writing and able to run briefing meetings with senior creative colleagues
• Willing and able to travel monthly within the UK, Europe & USA

Company Benefits

Company Benefits include Vitality healthcare, cycle to work scheme, loyalty holiday days, birthday holiday, gym membership, in-house bar, free haircuts, team awards, social events, coffee vouchers, pizza Fridays… and more.