Accommodation Services Supervisor (Student Housing)

Sanctuary Group; Greater London; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading accommodation provider in Greater London is seeking an Assistant Accommodation Manager. The role involves ensuring excellent customer service, managing staff, and maintaining a safety-compliant environment. Candidates should have customer service experience and leadership skills. Benefits include a competitive salary of £27,590 per annum plus allowances, generous leave entitlements, and a supportive work environment. Join a dynamic team that values diversity and inclusivity.

Benefits

25 days leave rising to 30 days

Pension scheme

Life Assurance

Wellbeing support and tools

Qualifications

• Experience in a similar role in customer service is essential.
• Excellent communication and customer service skills are required.
• Proven experience managing staff with the ability to lead and mentor.

Responsibilities

• Ensure exceptional customer service is delivered at reception.
• Report maintenance issues and ensure repairs are completed.
• Collect rent and monitor the debtor list.

Skills

Customer service experience

Communication skills

Staff management

Problem-solving

Proficient in Microsoft Office

Education

Level 3 qualification in business administration or customer service

Job description

A leading accommodation provider in Greater London is seeking an Assistant Accommodation Manager. The role involves ensuring excellent customer service, managing staff, and maintaining a safety-compliant environment. Candidates should have customer service experience and leadership skills. Benefits include a competitive salary of £27,590 per annum plus allowances, generous leave entitlements, and a supportive work environment. Join a dynamic team that values diversity and inclusivity.