Accommodation Officer

Essential Employment; Newport; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A key housing service provider in Newport is seeking an Accommodation Officer to support the response to homelessness. This temporary role involves managing bookings for temporary accommodation and overseeing housing provision. Candidates should demonstrate significant experience in housing services, resilience, and a proactive work ethic. The position allows for hybrid working and requires personal transport. Interested applicants should apply with their CV via the company website or directly via email.

Qualifications

• Proven experience in housing services.
• Ability to manage rent accounts and minimise debt.
• Skills in maintaining professional handling of challenging situations.

Responsibilities

• Assist with bookings for temporary accommodation.
• Manage Temporary, Transitional, and Settled housing provision.
• Complete licence agreements and housing benefit forms.

Skills

Proactive work ethic

Energy and resilience

Experience in housing services

Ability to maintain high performance under pressure

Job description

Accommodation Officer needed in Newport

This is a temporary contract paying £15.83ph PAYE

This is a temporary role

The reference number is: OR19015

The successful candidate will play a key role in supporting the response to homelessness by assisting with bookings for temporary accommodation and managing Temporary, Transitional and Settled housing provision.

They will bring energy, resilience and proven experience in housing services, demonstrating a proactive work ethic and the ability to maintain high performance under pressure. The role requires safeguarding tenants, identifying support needs, managing rent accounts to minimise debt, and overseeing placements and client movements to maximise suitable accommodation.

The successful candidate will also provide office‑based duties including completing licence agreements, occupational contracts and housing benefit forms, while ensuring professional and constructive handling of challenging situations. Based in the city centre the role involves travel between properties and offers the flexibility of some hybrid office/home working. Access to personal transport is essential.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre‑employment checks including references so please be prepared.