Academic Programmes Administrator

Frontline; London; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading education organization in London is seeking an Academic Programmes Administrator. This role involves contributing to the participant experience on the Approach Social Work programme while ensuring effective administration of academic policies and processes. The ideal candidate will be adaptable and provide high customer service standards, especially during peak times. This position offers a salary starting at £27,613.80 with the possibility of a London Office Allowance.

Qualifications

• Flexibility and adaptability to diverse requirements throughout the academic year.
• High standard of customer service during peak periods.

Responsibilities

• Contribute to a first-class participant experience on the Approach Social Work programme.
• Ensure well-administration of participants' academic journeys.

Job description

Overview

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

Salary: £27,613.80 (£31,000.53 including London Office Allowance) plus competitive pension

Please note that this role will be closing on Monday 29 September at 9am.

The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants’ academic programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.

The Academic Programmes Administrator will work to contribute to a first-class participant experience on the Approach Social Work programme. The post holder will be required to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A high standard of customer service is expected throughout, including at peak periods.