Abbott Sales Ambassador- South ( SussexKent)

Abbott; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading global healthcare company is looking for a Sales Ambassador to manage and expand important customer accounts in the southern UK. This remote position requires strong sales and customer service skills, as well as a relevant Bachelor's degree. Responsibilities include conducting customer business reviews, providing support, and improving account profitability. In return, the company offers competitive salaries and a range of benefits including private healthcare and a pension scheme.

Benefits

Competitive salaries

Defined contribution pension scheme

Private healthcare

Life assurance

Flexible benefits scheme

Qualifications

• Bachelor's degree or equivalent experience required.
• Preferred degree in biomedical, electrical, or medical technology.

Responsibilities

• Manage and expand existing accounts.
• Prepare and execute regular customer business reviews.
• Provide training and coaching to customers.

Skills

Sales Experience

Marketing

Customer Service

Education

Bachelor’s degree or equivalent

Degree in biomedical, electrical, mechanical, medical technology or commercial

Job description

JOB DESCRIPTION

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

Abbot Diagnostics are looking for an Abbott Sales Ambassador (field based) to join the team to cover the south‑coast from Kent as far as Portsmouth Jersey. The position reports directly to the District Customer Experience Manager.

About the organisation

The Customer Experience Organisation is a part of our customer focusing organisation in Europe. Today there are fewer larger and more complex customers than ever before. The Customer Experience Organisation is responsible for creating stronger solutions‑focused customer partnerships while also meeting the day‑to‑day service and support needs.

Primary objective of the position

The Abbott Sales Ambassador is responsible for managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts and handling first‑line service.

Major accountabilities

• Full revenue responsibility including forecasting and target performance achievement.
• Act as a trusted partner and advisor as Abbotts main contact to customers.
• Manage and drive the development of their accounts including key activities such as strategic account management and post‑sales implementation process.
• New product and menu expansion targeting and sales support.
• Prepare and execute regular customer business reviews.
• Manage routine renewals of base business accounts and negotiate long‑term contracts.
• Provide first‑line service support and technical troubleshooting for defined service interventions with an average completion time of 2 hours (range 0‑4 hours).
• Perform technical service bulletins (TSBs).
• Implement new assays.
• Provide ongoing training and coaching to customers.
• Oversee progress of cross‑functional implementation team (post‑sale) with project manager.
• Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.

Educational background

Bachelor’s degree or equivalent experience required. Bachelor’s / Engineering degree in biomed­ical, electrical, mechanical, medical technology or commercial is preferred.

As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.

The base pay for this position is N/A. In specific locations the pay range may vary from the range posted.

Job Family: Sales Force

Division: CRLB Core Lab

Location: United Kingdom

Maidenhead: Remote

Additional Locations:

Work Shift: Standard

Travel: Yes 75 % of the Time

Medical Surveillance: Not Applicable

Significant work activities

Driving a personal auto or company car or truck or a powered piece of material handling equipment.

Key Skills

• Sales Experience
• Marketing
• Customer Service
• Google Docs
• Serving Experience
• Retail Sales
• Android
• Product Demos
• Event Planning
• Events Management
• Event Marketing
• Dancing

Employment Type: Full‑Time

Experience: years

Vacancy: 1