5-Star Guest Experience & Security Officer

Vigilant Security; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security service provider in City of Westminster seeks a highly experienced individual to deliver a 5-star guest experience while maintaining security. Responsibilities include reception management, monitoring visitor access, and handling emergency situations. Candidates should have customer service experience, excellent interpersonal skills, and an acute sense of security awareness. This full-time role involves weekend and night shifts at a pay rate of £15.30 per hour.

Qualifications

• Previous experience in a customer service or security role.
• Confident and smart appearance.
• Ability to maintain a high degree of confidentiality.

Responsibilities

• Deliver a 5-star guest experience at all times.
• Manage lift operations and direct deliveries.
• Conduct patrols and inspections according to management instructions.

Skills

Excellent interpersonal skills

Customer service orientation

Attention to detail

Clear communication skills

Independence and initiative

Tools

Concierge systems

Microsoft systems

Job description

A leading security service provider in City of Westminster seeks a highly experienced individual to deliver a 5-star guest experience while maintaining security. Responsibilities include reception management, monitoring visitor access, and handling emergency situations. Candidates should have customer service experience, excellent interpersonal skills, and an acute sense of security awareness. This full-time role involves weekend and night shifts at a pay rate of £15.30 per hour.