3PL Contract Manager

Bis Henderson Recruitment; Basildon; On-site; GBP 55,000 - 65,000; Full time

Job summary

A dynamic logistics company based in Essex is seeking an experienced Contracts Manager to oversee its operations and support growth. The ideal candidate will ensure operational excellence, manage a motivated team, and maintain strong customer relationships. Responsibilities include operational leadership and compliance, managing budgets, and analyzing performance metrics. Applicants should have a strong background in logistics or 3PL operations, along with proven management skills.

Qualifications

• Strong knowledge of WMS and MS Excel.
• Previous operational and management experience in logistics or 3PL operations.
• Proven staff management experience.

Responsibilities

• Operational leadership, managing and developing a team.
• Managing and analysing KPIs and SLAs.
• Ensure contractual compliance.

Skills

WMS knowledge

MS Excel

Staff management

Commercial analysis

Customer facing experience

Job description

Overview

Location: Basildon

Salary: c£65,000.00 + car

Summary: Our client is a dynamic logistics company, delivering integrated 3PL and supply chain solutions. They are seeking an experienced Contracts Manager to expand their UK operations and to take a pivotal role at their Essex based hub and support future regional growth.

About the Role: You will ensure operational excellence and contractual compliance across the UK logistics activities. You’ll lead a motivated team, optimise performance, and maintain strong customer relationships while aligning with existing Group standards. You’ll assume full operational responsibility for this site and later contribute to the rollout of the logistics model across additional UK sites.

Responsibilities

• Operational leadership, managing and developing a team
• Managing and analysing KPIs and SLAs
• Ensure contractual compliance
• Undertake contract reviews and regular customer contact
• Manage operational budgets and monitor costs
• Analyse P&L performance and improve cost efficiency and profitability
• Monitor and improve warehouse performance and procedures

Experience & Qualifications

• Strong knowledge of WMS and MS Excel
• Previous operational and management experience in logistics or 3PL operations
• Proven staff management experience
• Good commercial knowledge and able to analyse P&L and budget management
• Previous experience in customer facing roles

Processing Your Data

Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

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