24/7 Telecare Support & Mobile Response Officer

4Recruitment Services; Lancashire; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Telecare Support Officer to help vulnerable individuals maintain their independence in their homes. This hybrid role involves responding to emergencies, providing support, and ensuring the wellbeing of clients through technology. Candidates should possess good communication skills, a valid driving license, and be willing to undertake necessary training, including First Aid. The position offers variable shifts from 07:00 to 22:00 across 7 days.

Qualifications

• Willingness to complete training in Moving and Handling within 6 months.
• Current full driving licence required.
• Understanding of the needs of vulnerable adults.

Responsibilities

• Provide standard interventions such as welfare checks and advice.
• Respond to medical emergencies and coordinate with emergency services.
• Liaise with external and internal partners on service issues.

Skills

Good communication skills

Computer literacy

Ability to deal with challenging behavior

Education

Level 2 (GCSE Grade A*-C or Grades 9-4) or equivalent

Basic First Aid Certificate

Job description

A recruitment agency is seeking a Telecare Support Officer to help vulnerable individuals maintain their independence in their homes. This hybrid role involves responding to emergencies, providing support, and ensuring the wellbeing of clients through technology. Candidates should possess good communication skills, a valid driving license, and be willing to undertake necessary training, including First Aid. The position offers variable shifts from 07:00 to 22:00 across 7 days.