12172 - Personal Assistant to Regional Employment Judge/Admin Officer

Career Choices Dewis Gyrfa Ltd; Cardiff; On-site; GBP 25,000 - 26,000; Full time

Job summary

A government department is looking for a Personal Assistant to provide essential administrative support to the Regional Employment Judge in Cardiff. You will manage diaries, arrange travel, and assist with various clerical duties that are crucial for the functioning of the tribunal system. Strong customer service skills and a friendly demeanor are required. The position is full-time, offering an annual salary of £25,582, and is part of a dedicated team committed to delivering justice and public service.

Qualifications

• Friendly and approachable manner with excellent customer service skills.
• Experience with travel arrangements and hotel bookings.
• Proficiency in diary management and maintaining a confidential filing system.

Responsibilities

• Provide administrative support to the Regional Employment Judge.
• Manage travel arrangements and prepare for meetings.
• Assist with record-keeping and coordination of judicial events.

Skills

Excellent customer service skills

Diary management

Confidential filing systems

Ability to liaise with multiple stakeholders

Job description

12172 - Personal Assistant to Regional Employment Judge/Admin Officer

Employer:

Ministry of Justice

Location:

Cardiff, Cardiff County

Pay:

£25,582 per year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

02/01/2026

About this job

Proud to serve.

Proud to keep justice going.

Our Personal Assistants /Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.

About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales.

Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.

We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.

If you are interested in developing a career with a real purpose, please apply.

Your role Tribunals are specialist courts whose judges and members hear a wide range of cases, such as tax, employment, and immigration and asylum.

Tribunals often sit as a panel, incorporating a legally qualified Tribunal Judge as well as panel members with specific areas of expertise.

Some tribunals have limited powers to impose fines and penalties or to award compensation and costs.

Other types of tribunal decisions might result in the allowance or disallowance of a benefit, leave or refusal to stay in the UK, or the extent of provision of special educational help for school-age children.

You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the tribunal system or provide support to other functions within HMCTS. Your skills and experience Friendly and approachable manner with excellent customer service skills.

Travel arrangements and hotel bookings.

Diary management (such as E-judiciary diary). Update outstanding Judgments spreadsheet on a weekly basis Training

• dates, venues & liaison with judges & Non-Legal Members, updating records on One Note Maintain a confidential filing system.

Collate papers/open file when Regional Employment Judge is attending a meeting.

Typing Maintain Judicial Mediation report Type minutes of meetings such as User Group Meetings.

Training/Meetings: dates, venues & liaison with judges & Non-Legal Members, updating records on One Note.

Attend events at locations to support the Regional Employment Judge as admin assistance.

Prepare syndicate group lists.

Attend hotel on day prior to event to collate paperwork and set up room; run through the events of the day with the hotel co-ordinator.

Notifying the President’s Office regarding Special Leave/Sick Leave.

Forms to be completed and sent to HQ. Email on a monthly basis sick record for Fee Paid Employment Judges and Salaried Judges.

Liaison with President’s office –Non-Legal Members appointments post-retirement.

Extensions of appointment: Keep records of appointments due to finish and those to be extended.

Valedictory letter to be sent to NLM. Arrange job-shadowing, maintain records and send to President.

Complaints: Log complaint and update letters of complaint at the request of the Regional Employment Judge ensuring copies of any relating to a NLM are put on their file Arrange Appraisal dates and keep Appraisal database up to date New Fee Paid Employment Judges: Open new file, Arrange security badge/building pass.

Maintain records of oath taking, induction training etc.

Judicial Review Files: Ensure these are dealt with promptly; open new file.

Keep Regional Employment Judge updated with email addresses when either an Non-Legal Member starts or finishes.

Update annual leave.

Arrange salaried welfare meetings.

Maintain a record of Welsh Language hearings for the Wales Support Unit Provide general support to the Salaried Judges as and when required Work effectively alongside another colleague as a job share Dealing with correspondence from Employment Tribunal President’s office Judge’s Sick leave/special leave Managing retiring NLMs / Judges correspondence First point of contact for JoHs

• dealing with phone calls/emails Arranging meetings
• User Group Meetings, Litigant in Person working party meetings, WETMA Further details: These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.

Standard full time working hours are 37 hours per week.

HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment.

All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Lead Criterion: Statement of Suitability.

A sift based on the statement of suitability may be held if a large number of applications are received.

Skilled Worker Visa From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas.

This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.

Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).