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Remote French Customer Advisor – Video Game Brand
Resumo da oferta
A leading customer experience company in Nouvelle-Aquitaine is looking for a Customer Service Specialist. The ideal candidate will have proficiency in French and intermediate English, along with strong communication skills and previous experience in customer service. Responsibilities include responding to customer inquiries, maintaining technical knowledge of products, and ensuring accurate log-keeping. This role offers competitive wages, private healthcare, and opportunities for professional development.
Serviços
Qualificações
- Previous experience in Customer Service preferred.
- A calm, cool and level-headed attitude in every situation.
- Ability to work under pressure to achieve deadlines.
Responsabilidades
- Respond efficiently and effectively to all customers’ enquiries.
- Develop and maintain a full technical knowledge of the client’s products.
- Accurately log all calls in line with procedures.
Conhecimentos
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.