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Goodwill of Central and Northern Arizona

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31b15b5dbe76

3

23.06.2025

07.08.2025

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17037 N 7th Ave Phoenix Arizona, 85023, +1 (602) 2163918

Position Description:

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for running registers as well as working to maintain sales floor standards.

Starting Pay: $14.50 / Hour

Essential Duties and Responsibilities:

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greets customers that enter in the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Key Values/Enabling Attributes:

• Trust – Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do; Having the courage to resolve differences; Respecting the uniqueness of every individual.
• Collaboration – Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business; Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.
• Engagement – Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes; Making life better for those around us.
• Ownership – Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day; Taking responsibility to initiate solutions.
• Innovation – Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.

Minimum Qualifications (Education, Experience, Skills):

• High School education or equivalent experience
• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 16 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!