SVP, Head of Commercial Operations

Evotec; Toulouse; Sur place; EUR 120 000 - 150 000; Plein temps

Résumé du poste

A leading pharmaceutical company in Toulouse is seeking an experienced SVP Head of Commercial Operations to lead the development and optimization of commercial processes and tools. The ideal candidate will have a strong track record in pharma operations and commercial strategy, focusing on sales effectiveness and customer service. This role offers an opportunity to drive impactful change and operational excellence in a collaborative environment.

Qualifications

• Extensive experience in senior executive roles within the pharmaceutical, biotech, or contract research organization sectors.
• Proven ability to manage complex projects, optimize commercial processes, and lead proposal development.
• Strong leadership skills with experience in managing cross-functional teams.
• Demonstrated ability to deliver premium customer service while driving commercial performance.

Responsabilités

• Establish and oversee a unified global proposal process across all Evotec sites.
• Implement and manage key commercial tools to streamline the sales process.
• Guarantee exceptional customer service.
• Track and optimize KPIs to ensure commercial targets are met.
• Partner with commercial leadership to operationalize go-to-market strategies.

Connaissances

Operational Background in Pharma, Biotech, or CRO Industries

Project & Commercial Management Experience

Leadership & Cross-functional Collaboration

Customer & KPI Focus

Legal & Communication Skills

Description du poste

Overview

Evotec is seeking a dynamic and results-oriented SVP Head of Commercial Operations to setup and lead the development and optimization of commercial processes, tools, analytics and support systems to drive revenue growth, operational efficiency and customer-centric execution and overall commercial performance. This pivotal role will focus on improving sales effectiveness, streamlining business processes, and fostering a culture of continuous improvement across the commercial organization. The role will include oversight of proposal management, CRM and sales process optimization, and pipeline insights. The ideal candidate will have a strong track record in commercial strategy, process optimization, and cross-functional collaboration, with the ability to drive impactful change and deliver value to both internal stakeholders and clients.

Key Responsibilities

Establish and oversee a unified global proposal process across all Evotec sites, ensuring consistency and efficiency.

Implement and manage key commercial tools to streamline the sales process and drive effective execution.

Guarantee that customers consistently receive exceptional service from Evotec.

Track and optimize key performance indicators (KPIs) to ensure commercial targets are met, including proposal turnaround times.

Partner with commercial leadership to operationalize go-to-market strategies. Act as the primary liaison between legal and other commercial teams, ensuring seamless collaboration and alignment.

Qualifications

Operational Background in Pharma, Biotech, or CRO Industries: Extensive experience in senior executive roles within the pharmaceutical, biotech, or contract research organization (CRO) sectors, with a strong understanding of operational challenges and strategic priorities.

Project & Commercial Management Experience: Proven ability to manage complex projects, optimize commercial processes, and lead proposal development, CRM systems, and sales operations.

Leadership & Cross-functional Collaboration: Strong leadership skills with experience in managing cross-functional teams, driving strategic alignment, and ensuring effective execution across departments.

Customer & KPI Focus: Demonstrated ability to deliver premium customer service while driving commercial performance through optimization of key performance indicators (KPIs).

Legal & Communication Skills: Expertise in navigating legal and regulatory landscapes within commercial operations, with the ability to communicate complex information clearly to diverse audiences and senior stakeholders.

Personal Attributes

A proactive, entrepreneurial mindset with a passion for identifying novel solutions, driving new business development opportunities, and creating impactful partnerships.

Strong interpersonal and communication skills, with the ability to build trust and long-term relationships with senior stakeholders and decision-makers across pharma, biotech, and venture capital firms.

A results-driven professional who thrives in high-pressure environments, focusing on tangible outcomes, performance metrics, and successful partnerships.

Brings a structured, data-driven, and systemic approach to leadership, ensuring clarity in execution and alignment across complex organizations. Known for leveraging analytics and process discipline to drive scalable, high-impact results.

Why Join Us?

At Evotec, we are united by a bold mission: to discover, develop, and deliver medicines that matter. As a global leader in science-driven drug discovery and development, we work at the forefront of innovation, partnering with world-class organizations to bring transformative therapies to patients faster. Joining Evotec means becoming part of a collaborative, entrepreneurial, and purpose-driven culture where your expertise will shape the future of healthcare.

You will have the opportunity to work at the intersection of science and business, influencing key decisions and enabling operational excellence in a fast-growing, global organization. If you are ready to lead impactful change and drive the next chapter of our commercial success, we invite you to explore this exciting opportunity.

FR: Dans le cadre de sa politique Diversité, Evotec étudie, à compétences égales, toutes les candidatures dont celles des personnes en situation de handicap.

ENG: In the frame of our Diversity policy, Evotec considers, with equal competences, all applications including people with disabilities.