Support for Connection Process Management (m / f / n)

Creos; Metz; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading energy company in Luxembourg is seeking a Support for Connection Process Management to aid in the daily management and development of applications related to the connection process. The ideal candidate holds a technician diploma and has strong writing skills along with team-oriented collaboration abilities. This role offers a competitive salary, a hybrid working mode, and many additional benefits including a pension plan and meal vouchers.

Prestations

Competitive salary

Pension plan

Additional health insurance

Free parking

Company restaurant

Meal vouchers

34 days off per year

Qualifications

• Initial experience in process management or operational follow-up, ideally in the energy sector is advantageous.

Responsabilités

• Support the Process Owner in daily management of the applications.
• Contribute to the digitalisation and optimisation of the process.
• Draft clear guides and manuals for regional centres and stakeholders.
• Ensure end-to-end quality monitoring from customer request to case closure.
• Collaborate with regional centres to identify needs and improvements.
• Monitor and share key performance indicators (KPIs).

Connaissances

Team-oriented collaboration

Strong writing skills

Process management

Rigorous and well-organised

Fluent in Luxembourgish, French, German

Fluency in English

Formation

Technician diploma in electrical engineering or renewable energy

Description du poste

Support for Connection Process Management (m / f / n)

Department : Assets|

Location : Luxembourg – Merl |

Contrat : Permanent |

JobRequisition : N°19804

Your tasks

• You support the Process Owner in the daily management and development of the applications related to the connection process and act as the main point of contact for all process-related questions
• You contribute to the digitalisation and optimisation of the process while ensuring compliance with legal and regulatory requirements
• You continuously update the process by drafting clear guides, manuals and descriptions for regional centres and stakeholders
• You ensure end-to-end quality monitoring of the process, from the customer’s request to the closure of the case
• You collaborate with regional centres to identify needs and potential improvements
• You monitor and share key performance indicators (KPIs) and support users during process or application updates

Your profile

• You hold a technician diploma or equivalent in electrical engineering and / or renewable energy
• An initial experience in process management or operational follow-up, ideally in the energy sector, is considered an advantage.
• Rigorous and well-organised, you are recognised for your strong writing skills.
• You are team-oriented, with the ability to collaborate effectively with various internal and external stakeholders
• You are proficient in Luxembourgish, French and German; fluency in English is considered an asset.

What we offer

• The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region
• A multicultural and international working environment that encourages diversity and inclusion
• A competitive salary with many additional benefits e.g. pension plan, additional health insurance, free parking, company restaurant, meal vouchers etc.)
• Continuous learning and development career path adapted to the needs of each employee
• Hybrid working mode with the possibility to work from home and 34 days off per year

For external applications, a recent copy of the police record will be requested if you are invited for an interview