RUN Project Manager — Premium SaaS & Customer Success

Papirfly Ltd; À distance; EUR 42 000 - 45 000; Plein temps

Résumé du poste

A leading global brand management company seeks a RUN Project Manager to oversee customer support and manage requests post-launch. The ideal candidate will have 2-5 years in project management, focusing on SaaS and large accounts, with excellent communication skills. Responsibilities include ensuring client satisfaction and coordinating between teams. Benefits include a competitive salary of €42,000 to €45,000, meal vouchers, and more. The role is based in Paris or offered remotely.

Prestations

Meal vouchers

Access to employee committee benefits

Qualifications

• 2-5 years of project management or customer success experience in SaaS or B2B.
• Strong client service skills and ability to communicate effectively.
• Proven experience in managing multiple cross-functional topics.

Responsabilités

• Ensure tracking and execution of customer requests during the RUN phase.
• Deliver customer success support services and manage technical operations.
• Coordinate cross-functional teams to address client needs.

Connaissances

Project management

Customer service

Communication

SaaS knowledge

Technical support

Outils

Jira

Zendesk

Description du poste

A leading global brand management company seeks a RUN Project Manager to oversee customer support and manage requests post-launch. The ideal candidate will have 2-5 years in project management, focusing on SaaS and large accounts, with excellent communication skills. Responsibilities include ensuring client satisfaction and coordinating between teams. Benefits include a competitive salary of €42,000 to €45,000, meal vouchers, and more. The role is based in Paris or offered remotely.