Remote Crypto Chat Support Specialist

SupportYourApp; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global Support-as-a-Service provider based in Montpellier seeks a Chat Support Consultant. In this role, you will deliver outstanding customer support in crypto trading, building lasting relationships while working remotely. The ideal candidate is a Native Slovak speaker with strong English skills, has experience in live chat support, and possesses basic financial knowledge. This position offers a multicultural environment and provides opportunities for personal development and collaboration in a proactive team.

Prestations

Compensation in USD

Rewards for referring friends

Balance between project workload and personal time

Inclusive international environment

Greenhouse conditions for self-development

Qualifications

• At least 6–12 months of live chat support experience, preferably in crypto or financial services.
• Basic financial knowledge or payment/banking experience.
• Crypto industry knowledge.

Responsabilités

• Deliver outstanding customer support in crypto trading via live chat and email.
• Build strong and lasting customer relationships.
• Provide valid, accurate information and solutions to customer requests.

Connaissances

Native Slovak speaker

Excellent English communication skills (C1)

Live chat support experience

Strong analytical skills

Problem-solving skills

Outils

Salesforce

Description du poste

A global Support-as-a-Service provider based in Montpellier seeks a Chat Support Consultant. In this role, you will deliver outstanding customer support in crypto trading, building lasting relationships while working remotely. The ideal candidate is a Native Slovak speaker with strong English skills, has experience in live chat support, and possesses basic financial knowledge. This position offers a multicultural environment and provides opportunities for personal development and collaboration in a proactive team.